# 1141 | Junior/Middle DevOps Engineer - Monitoring Support

**Company:** [Intetics](https://jobs.workable.com/companies/gDvZSRWtedxcHZawvZWQAz.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** DevOps

[Apply for this job](https://jobs.workable.com/view/00f7c631-c8c4-455a-9701-2586a7f12621)

## Description

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a **Junior/Middle DevOps Engineer - Monitoring Support** to join our team and provide exceptional customer support.

**Role Overview:**

This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, escalate incidents when needed, and perform actions such as checks or service/server restarts.

The working hours are 00:00–09:00 CET, including weekend shifts when required.

**About the project:**

The project is a cybersecurity platform that consolidates vulnerability, threat, and asset data to help organizations identify, prioritize, and remediate critical security exposures. It integrates data from a wide range of security tools and provides centralized capabilities for risk-based vulnerability management, workflow automation, and scalable exposure management.

**Responsibilities:**

-   Monitor production systems during assigned shifts
-   React to alerts, incidents, and system issues
-   Support AWS-based cloud runtime infrastructure
-   Investigate issues using monitoring and logging tools
-   Perform occasional DevOps and infrastructure support tasks
-   Support CI/CD pipelines and deployment processes
-   Maintain and troubleshoot Linux-based environments
-   Support web server, process control, and application runtime configurations
-   Work with dashboards, metrics, logs, and alerting systems
-   Support infrastructure and application security practices
-   Document incidents, actions taken, and system changes when needed

## Requirements

-   Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support
-   Basic experience with **AWS EC2**
-   Basic understanding of monitoring tools such as **Grafana, Prometheus, and Loki**
-   Linux administration skills
-   Basic scripting experience with **Bash, Python**, or similar tools
-   Understanding of CI/CD pipelines
-   Experience with Git-based tools, preferably **Bitbucket**
-   Ability to follow predefined instructions and escalate issues properly
-   Responsible approach to monitoring and incident handling
-   Availability to work during European business hours
-   English level: upper-intermediate
