# Operations & Administrative Coordinator

**Company:** [NeoWork](null/companies/oN71QKsbE2zGpjrtMrw8SD.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** NeoWork

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## Description

NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season.

**Responsibilities**

-   Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliation
-   Support high-volume administrative workflows during peak operational periods including tax season and extension season
-   Coordinate multi-step workflow processes and ensure timely task completion across team initiatives
-   Maintain, update, and distribute communication templates across the team
-   Support client communications and coordinate team scheduling needs
-   Manage administrative systems and cloud-based tools, working within client-provided remote desktop environment
-   Proactively identify process improvements and operational bottlenecks
-   Escalate only critical blockers while owning routine operational decisions independently

## Requirements

-   Proven experience in administrative or operations support within a professional services environment
-   Demonstrated expertise in billing and invoicing management, comfortable owning this process end-to-end
-   Ability to manage high-volume administrative workflows and prioritize competing deadlines during peak periods
-   Experience supporting multi-step workflow processes with attention to detail and timely completion
-   Experience maintaining and distributing communication templates across distributed teams
-   Comfort working within structured systems including cloud-based tools and virtual desktop environments
-   Demonstrated ability to absorb information once and execute independently without repeated instructions
-   Comfortable operating in fast-paced environments where speed and ownership are expected

## Benefits

-   We offer health insurance for contractors
-   Holiday Extra Pay
-   The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
-   We prioritize the mental health of our team members and offer mental health days to support their well-being.
-   In addition to the base salary, performance-based incentives are provided.
-   There is an annual review and appraisal process in place.
-   There are ample opportunities for professional growth and advancement within the company.