# Head of Quality Assurance Department

**Company:** [Colibrix One](http://jobs.workable.com/companies/fsv4gxar8d4KgRfPZKEmZN.md)
**Location:** Belgrade, Serbia
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/026b2822-a381-4596-ae56-b45e45add570)

## Description

### Join COLIBRIX.ONE - Innovating the Future of Payments

At COLIBRIX ONE\*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed EMI (FCA reference number 927920) and a Principal Member of Mastercard, we offer real-world financial solutions that include:

-   Global card processing

-   Digital wallet infrastructure
-   Cross-border merchant accounts
-   Alternative payment methods (APMs)
-   Corporate accounts for legal entities

We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.

### **About the role:**

We are looking for a Head of Quality Assurance to take full ownership of fintech product quality and release decisions. In this role, you will design and build a modern, proactive QA function from the ground up - focused on preventing defects through strong engineering practices, automated quality gates, and AI-driven solutions.

You will define the QA strategy, select and implement the right tools, and establish scalable processes that ensure reliable, secure, and compliant releases in a regulated fintech environment. A strong understanding of fintech products and regulatory requirements is essential.

Working closely with engineering and product teams, you will drive a quality-first culture and introduce innovative approaches, including AI-powered test generation, analysis, and triage.

This is a high-impact leadership role with the opportunity to shape the QA organization, influence product outcomes, and directly contribute to customer trust and business success.

### Tech stack:

Python, Playwright, Jira,TestRail/ Zephyr/ QASE, GitLab, AWS.

### Responsibilities:

-   Own end-to-end product quality across all environments (dev → prod)
-   Build and drive QA strategy, processes, and quality culture focused on defect prevention
-   Own release quality decision (go/no-go), quality gates, and release readiness process
-   Ensure production stability via defect SLAs (P0/P1 prevention and fast resolution)
-   Establish controlled QA/Sandbox environments aligned with production
-   Drive test automation for critical flows (E2E, API, integration) and integrate into CI/CD
-   Ensure risk-based test coverage and visibility of high-risk gaps
-   Own regression strategy and maintain test documentation standards
-   Define and track quality metrics (defect leakage, coverage, flakiness, MTTR)
-   Ensure production safety mechanisms (feature flags / rollback / kill-switches)
-   Improve requirements quality and enforce clear acceptance criteria
-   Lead incident RCA and drive systemic quality improvements
-   Build and scale QA team, structure, and operating model
-   Drive adoption of modern QA and AI-enabled practices

### Requirements:

-   5+ years in QA, including leadership experience
-   Fintech experience - payments, banking, e-money, high-risk systems
-   Strong experience in test automation, CI/CD, and quality gates
-   Experience building proactive QA systems, processes, and coverage models
-   Experience defining and using quality metrics (defect leakage, coverage, etc.)
-   Strong understanding of distributed systems and E2E flows
-   Experience improving release processes and environment strategy
-   Practical experience with modern QA tooling and AI-assisted workflows

### What we offer:

-   Opportunity to shape the future of fintech solutions within a growing company 
-   Collaborative, horizontal team structure that values your expertise and ideas 
-   Continuous learning and development opportunities to enhance your skills and career growth 
-   Competitive salary and benefits package 
-   Flexible work arrangements to support work-life balance

\* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.