# Lithuanian speaking Customer Service roles in Sofia Bulgaria - relocation pack

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Vilnius, Lithuania
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Lithuanian

[Apply for this job](http://jobs.workable.com/view/027cb98d-8ee5-4d64-bdbd-39357477aa9d)

## Description

Patrique Mercier Recruitment ES is excited to offer a remarkable opportunity for Lithuanian-speaking individuals to join a customer service team in Sofia, Bulgaria, complete with a comprehensive relocation package. This role is tailored for those who are passionate about helping customers and are ready for an adventure in a beautiful new city. As part of our vibrant team, you will assist Lithuanian-speaking customers with their inquiries and concerns, providing them with exceptional service and support. Experience the rich culture and history of Bulgaria while advancing your career in a welcoming and dynamic environment. Join us and make a difference in customer experiences!

### Responsibilities

-   Provide excellent customer service support to Lithuanian-speaking clients through various communication channels.
-   Effectively respond to customer inquiries, troubleshoot issues, and ensure customer satisfaction.
-   Maintain a warm and professional attitude in all interactions with customers.
-   Document customer communications accurately in the company’s CRM system.
-   Collaborate with team members to achieve service excellence and enhance customer experience.
-   Participate in ongoing training to stay updated on products and services.

## Requirements

-   Fluency in Lithuanian (spoken and written) is required.
-   Strong communication skills and a focus on customer satisfaction.
-   Previous experience in customer service or related fields is an advantage.
-   Able to thrive in a lively, multicultural environment.
-   Strong problem-solving abilities and keen attention to detail.
-   Comfortable with technology and willing to learn new software.
-   **Excited about the opportunity to relocate to Sofia, Bulgaria.**
-   **In possession of an EU passport.**

## Benefits

-   Private Health Insurance
-   Training & Career Development
-   Additional Performance Bonuses
-   150 euros towards your flight
-   Active account manager regarding relocation
-   Indefinite contract