# Slovenian speaking customer Service role - work from home anywhere in Greece

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Slovenian

[Apply for this job](http://jobs.workable.com/view/029685d7-3f9c-42d9-8939-8061c42b8bae)

## Description

Mercier Consultancy is thrilled to announce an exciting opportunity for a Slovenian Speaking Customer Service Representative to work from home from anywhere in Greece! This role allows you to provide outstanding support to our Slovenian-speaking customers, all while enjoying the flexibility of remote work.

In this position, you will be the key point of contact for customers, assisting them with inquiries and ensuring a seamless experience. Your fluency in Slovenian will be essential in delivering personalized service that meets our clients' needs effectively.

### Responsibilities

-   Provide exceptional customer support in Slovenian via phone, email, and chat
-   Address customer inquiries and resolve issues promptly and effectively
-   Maintain accurate records of customer interactions in the CRM system
-   Inform customers about products and services, enhancing their understanding
-   Collaborate with team members to ensure high-quality service delivery
-   Gather and analyze customer feedback for continuous improvement
-   Engage in ongoing training to keep up with product and service developments

## Requirements

-   Fluency in Slovenian and English, both written and spoken
-   Strong communication and interpersonal skills
-   Previous experience in customer service or related roles is a plus
-   Ability to work independently and manage time effectively in a remote setting
-   Detail-oriented and able to handle multiple tasks efficiently
-   Dedication to providing high-quality customer service
-   Familiarity with customer support software is advantageous

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...
