# WFM Scheduling Analyst I (Davao / Makati) | Onsite

**Company:** [Tasq Staffing Solutions, Inc.](https://jobs.workable.com/companies/eXNj54yqkNAFSHT6g9JTDs.md)
**Location:** Davao City, Philippines
**Workplace:** on site
**Employment type:** Full-time
**Department:** Philippines - Corporate

[Apply for this job](https://jobs.workable.com/view/045fb2fb-12da-4595-89db-c0a4c18cb8ce)

## Description

**Location:** Davao / Makati

**Work Setup/Shift:** Onsite; Shifting Schedule

**Responsibilities:**

-   Create and refine dynamic scheduling processes that maximize workforce efficiency and boost productivity.
-   Assess staffing demands and predict upcoming scheduling needs to stay ahead.
-   Work closely with operations and HR teams to ensure schedules perfectly align with recruitment and training plans.
-   Proactively monitor and adapt schedules in real-time to effectively handle any changes and resource challenges.
-   Produce insightful reports on scheduling performance, workforce utilization, and key metrics.
-   Suggest innovative strategies to continuously improve scheduling effectiveness and elevate service quality.

**Requirements:**

-   At least 12 months of proven experience in scheduling or workforce management in the BPO sector
-   BS Math, Accountancy, or Computer Science
-   Must be amenable to start ASAP
-   Exceptional analytical, organizational, and problem-solving capabilities
-   Highly proficient in scheduling software and Microsoft Excel to streamline processes
-   Willingness and ability to work onsite in Makati with flexible working hours
-   Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting