# Senior Shopify Project & Account Manager (Remote - CET Hours)

**Company:** [LMG Staffing Solutions](http://jobs.workable.com/companies/eTGpDNiYnrQDYeM7USGxc9.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/04852d05-02cd-40b4-a271-ecca13711e2f)

## Description

LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused **Senior Shopify Project & Account Manager** to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements.

This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization.

The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence.

### Key Responsibilities

### Project Delivery Management

-   Manage up to 7 concurrent Shopify and eCommerce projects including:

-   Shopify builds
-   CRO initiatives
-   SEO retainers
-   Ongoing support engagements

-   Maintain project timelines, budgets, documentation, and delivery quality
-   Manage Asana boards, project schedules, risk logs, and change requests
-   Coordinate cross-functional collaboration between development, design, SEO, and email teams
-   Ensure projects stay within defined scope and performance expectations

### Client Relationship Management

-   Serve as the primary point of contact for assigned clients
-   Provide proactive communication and updates via Loom, email, and meetings
-   Lead recurring review calls and roadmap discussions
-   Build long-term client relationships focused on trust, transparency, and growth
-   Identify upsell and retainer opportunities where appropriate

### Team Leadership & Coordination

-   Facilitate weekly delivery meetings and project reviews
-   Allocate tasks across designers and developers
-   Conduct QA reviews and enforce agency standards
-   Support junior team members through mentorship and process guidance
-   Escalate risks or blockers appropriately to leadership

### Process & Operational Improvement

-   Help improve SOPs, workflows, and internal documentation
-   Contribute ideas for operational efficiency and process optimization
-   Support retrospective reviews and continuous improvement initiatives
-   Maintain organized project records and reporting structures

### Commercial & Scope Oversight

-   Review project changes and support budget management
-   Ensure projects remain aligned with business goals and profitability targets
-   Assist with quoting, scoping, and proposal preparation when needed

## Requirements

-   4+ years of experience in:

-   Project Management
-   Account Management
-   Digital Agency Operations
-   Shopify or eCommerce environments

-   Strong understanding of Shopify ecosystems and website delivery workflows
-   Experience managing multiple client projects simultaneously
-   Strong communication and stakeholder management skills
-   Experience using project management platforms such as Asana
-   Excellent organizational and prioritization abilities
-   Ability to work independently in a fully remote environment

### Preferred Qualifications

-   Experience working with CRO, SEO, and email marketing teams
-   Familiarity with Shopify design and development workflows
-   Experience managing distributed or international teams
-   Knowledge of agile delivery processes
-   Strong QA and process management mindset

### Tools & Platforms

Experience with the following is highly preferred:

-   Asana
-   Slack
-   Notion
-   Figma
-   Loom
-   Shopify
-   AI productivity tools such as Claude

### Working Hours

-   Core working hours: **10:00 AM – 6:00 PM CET**
-   Occasional flexibility may be required for urgent client communication
-   Fully remote contractor position

## Benefits

Fully remote work environment

Work with high-growth eCommerce brands

Collaborative international team culture

Opportunity to influence processes and operational excellence

Long-term growth potential within a rapidly expanding agency