# Danish-Speaking Customer Experts for a Car Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/04e159b5-dbfa-4f48-8146-f4ac3578e5f8)

## Description

Mercier Consultancy MD is looking for enthusiastic Danish-Speaking Customer Experts to join our team supporting a renowned car company in Greece. This role involves delivering excellent customer service to Danish-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support.

  

### Key Responsibilities

-   Provide high-quality customer support to Danish-speaking customers via phone, email, and chat concerning car products, services, and maintenance inquiries.
-   Assist customers with product information, booking services, troubleshooting, and resolving issues promptly and efficiently.
-   Maintain detailed and accurate records of customer interactions in the CRM system.
-   Collaborate with sales and technical teams to ensure customer satisfaction and problem resolution.
-   Stay updated on the latest car models, features, and company policies to provide informed assistance.
-   Contribute feedback to improve customer service processes and overall customer experience.

## Requirements

-   Fluency in Danish (spoken and written) is required; knowledge of English is an advantage.
-   Experience in customer service, preferably in the automotive industry, is beneficial.
-   Strong communication skills and a customer-oriented mindset.
-   Ability to multitask and work efficiently in a fast-paced environment.
-   Familiarity with CRM systems and digital tools is a plus.
-   Willingness to relocate and work in Greece.
-   Passion for cars and interest in the automotive industry.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...