# German Customer Support Athens ( Hybrid ) | Monolingual Banking Project | Start 23 . 11 / 7 . 12

**Company:** ProRekruter Recruitment
**Location:** Athens, Greece
**Workplace:** hybrid

[Apply for this job](https://jobs.workable.com/view/05b862ec-5fa5-4363-bb65-d2dbe3025329)

## Description

# German Customer Support Athens (Hybrid) | Monolingual Banking Project | Start 23.11 / 7.12

1,450 gross/month + 2 extra salaries + meal vouchers Greece, Athens Permanent, Full time Hybrid Opportunities in Greece

## Job Overview

Qualification **German:** C1-native Hours / schedule Monday–Sunday, 09:00–23:00 (8h/day, 40h/week, rotational) Start date(s) 23.11 · 7.12 Industry Banking

**German Customer Support in Athens – a hybrid role in a monolingual banking project, with full paid training provided.**

### Location: Athens Neos Kosmos

-   **Possible starts: 23.11 or 7.12**
-   **It’s a great way to earn money and live in Greece all year round!**
-   **Hybrid work model: a mix of office work in Neos Kosmos and Home Office**
-   **Work schedule:** Monday–Sunday, rotational shifts between 09:00 and 23:00 (**full-time: 40h/week, 5 days/week**)
-   Fast and fully online recruitment process

### Project:

**As a German Customer Support Advisor,** you will support customers with everyday digital banking services.  
You will assist with account access, app setup and general service-related questions in a structured and secure international environment.

### As a Customer Support Advisor you will:

-   **Handle inbound calls, chats and messages from German-speaking customers**
-   Support customers with banking access, T-PIN and app setup
-   Guide users through digital banking services
-   Provide clear and professional support
-   Maintain data security and confidentiality standards

### Competitive salary and remuneration system:

-   **Base salary:** 1,300 gross/month x14 — including two additional salary payments worth 2,600 gross in total: one full salary at Christmas, half a salary at Easter and half a salary in summer
-   **Fixed project bonus:** 50 gross/month
-   **Welcome bonus:** 100 gross/month for the first 12 months
-   **Anniversary bonus:** 500 gross
-   **Daily meal voucher:** 3 net per worked day (approx. 60 net/month) via Up Hellas Mastercard, increasing to 6 net per worked day (approx. 120 net/month) after one year

**Total monthly package: 1,450 gross/month + 2 extra salaries (2,600 gross total) + daily meal vouchers**

### What we offer:

-   **Permanent full-time Greek employment contract** in accordance with Greek labour law
-   **Private life & health insurance** (including dental and eye care)
-   Free gym and wellness activities
-   **Training takes place at the start of the job and is paid by the employer**
-   9 country holiday leaves on top of standard annual leave
-   Hybrid work model in Athens Neos Kosmos
-   **Relocation package for eligible candidates moving to Athens from abroad**

### Requirements:

-   **German at C2 level**
-   **English is not required – this is a monolingual German project**
-   **You live in the Athens area** or are ready to relocate **(we can support your relocation and accommodation)**
-   **If you currently live outside Greece, you must be ready to relocate to Athens.**
-   **EU citizenship or a valid residence permit with full rights to work in Greece is required**
-   Strong communication and customer-service skills
-   Confidence in phone-based support
-   Interest in banking or digital services
-   **No previous banking experience required**

### Relocating to Athens? We support your move

-   **1 month of free accommodation** in a shared Airbnb
-   **Flight-cost reimbursement up to 300**
-   **Airport taxi reimbursement up to 50**
-   **100 welcome card** for restaurants and groceries during the first month
-   Support with local documents and administrative formalities

### Ready for your next career move in Athens?

Interested in this German Customer Support Athens opportunity?  
**Apply with your CV – your new job is just a click away!**