# Customer Service Representative

**Company:** [System Pavers](https://jobs.workable.com/companies/ejkagMhHgKUxZpMZRpS2KQ.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Marketing

[Apply for this job](https://jobs.workable.com/view/070a69e6-f54e-47ef-bd75-a074dd3a5848)

## Description

System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderful team and enjoy a robust support system based on our three decades of experience. If you’re focused on building a stable foundation with a company that has a proven track record for success, then you’ve found the right opportunity!

## Requirements

Job Responsibilities:

-   Handle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly.

-   Schedule appointments between customers and our design consultants.

-   Confirm scheduled appointments. • Respond to email correspondence from customers and internal team members

-   Stay up to date with all company procedures/ protocol pertaining to the call center

Experience & Skills:

-   Customer service/phone presence.

-   Ability to type at least 50 WPM. • Problem-solving mentality with ability to remain both calm and positive under pressure.

-   Committed to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity.

## Benefits

This position is a entry-level, full-time role that offers $16.50/hour + bonus (~$18-$19/hour). We are interested in every qualified candidate who is eligible to work in the United States; however, visa sponsorship is not available for this position.

System Pavers is proud to be an inclusive and equal opportunity employer of a diverse set of individuals and will consider for employment all qualified applicants.