# Miss J's Cafe (Team Member)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Fultonville, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/072c5238-a8f3-4253-bc76-c70fa9b913a7)

## Description

### **Key Responsibilities**:

### **1\. Customer Service**:

-   Greet and welcome customers in a friendly and professional manner.
-   Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met.
-   Assist customers in selecting menu items, offering suggestions, and answering questions about the menu.
-   Ensure customers receive their orders promptly and with the highest quality of service.
-   Handle customer complaints or concerns professionally and escalate issues to management if needed.

### **2\. Food Preparation**:

-   Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items.
-   Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently.
-   Maintain proper food storage and organization in accordance with food safety regulations.
-   Ensure all food items are fresh, properly portioned, and meet café quality standards.

### **3\. Cleanliness and Sanitation**:

-   Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift.
-   Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment.
-   Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures.

### **4\. Cash Handling and Register**:

-   Operate the cash register and process customer payments accurately.
-   Provide change, issue receipts, and assist with any other payment-related tasks.
-   Maintain a balanced cash drawer by following cash handling procedures.

### **5\. Inventory and Stocking**:

-   Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available.
-   Notify management when stock is running low or when supplies need to be reordered.
-   Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products.

### **6\. Teamwork and Collaboration**:

-   Work cooperatively with other team members to ensure a smooth workflow during shifts.
-   Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies.
-   Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.

### **7\. Adherence to Policies**:

-   Follow all company policies and procedures, including safety protocols, food handling, and customer service standards.
-   Maintain a professional demeanor at all times and contribute to a positive work environment.
-   Participate in training sessions and contribute to ongoing learning about café operations.

### **Qualifications**:

-   **Experience**: Previous experience in customer service, food service, or a similar role is a plus but not required.
-   **Skills**:

-   Strong customer service skills, with a positive, friendly, and approachable attitude.
-   Ability to work efficiently in a fast-paced environment.
-   Basic math skills for handling cash and processing payments.
-   Good communication skills and the ability to work well as part of a team.
-   Attention to detail and ability to follow instructions.