# Relationship Officer, Retail Sales

**Company:** [Access Bank PLC](http://jobs.workable.com/companies/jU5uuADvabUAgH2TVVPaCN.md)
**Location:** Anambra, Nigeria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Retail Banking

[Apply for this job](http://jobs.workable.com/view/0767d447-189d-4169-91a8-fdc463d30956)

## Description

To market the bank’s retail products and services in order to establish, develop and maintain relationships with retail customers located in the target market.

**Responsibilities**

-   Develop and maintain strong relationships with retail customers.
-   Market and cross-sell the bank’s retail products and services.
-   Drive branch sales and deposit growth through effective marketing strategies.
-   Supervise and coach account officers to achieve business goals.
-   Implement call plans, track customer needs, and deliver excellent service.
-   Monitor and analyze financial performance, ensuring compliance and quality reporting.
-   Conduct regular customer visits to strengthen relationships and generate referrals.

## Requirements

-   A first degree in a Business-related discipline (Master’s/professional certification is an added advantage).
-   Minimum of 2 years’ relevant experience in retail banking/sales.
-   Strong knowledge of Nigerian retail banking market and banking operations.
-   Excellent interpersonal, negotiation, and conflict resolution skills.
-   Strong leadership, supervisory, and team management abilities.
-   Proficiency in Microsoft Office tools and reporting.

## Benefits

-   Opportunity to lead and grow within one of Nigeria’s leading retail banks.
-   Competitive salary and performance-based incentives.
-   Professional development and growth opportunities.

**Only shortlisted candidates will be contacted.**