# Cancellation Specialist

**Company:** [Sangoma](http://jobs.workable.com/companies/qkQuMr5JeZBkLcvhX7sxe8.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Billing and Accounting

[Apply for this job](http://jobs.workable.com/view/07e4f941-5bae-4382-8322-cb0d2af218d9)

## Description

Your Role:

-   Manage the organization, processing, and storage of agreements and related documentationacross multiple systems and applications.
-   Support the integration and maintenance of document storage processes across all businessentities.
-   Prepare and provide complex calculations and financial analyses related to agreements,commitments, and account obligations.
-   Ensure applicable minimum commitments and related contractual requirements areaccurately tracked and communicated to Finance
-   Manage and execute special projects across Legal, Finance, Sales, and other departmentsassigned and handle sensitive and confidential information in accordance with Sangoma policies and standards
-   Respond to internal requests for access to executed agreements and supporting documentation.
-   Support the preparation of documentation packages related to disputes, escalations, or other business matters.
-   Collaborate cross-functionally with Finance, Sales, Operations, and other internal teams to resolve issues and support business needs

## Requirements

Your Background:

-   Experience using CRM, workflow, or document management systems; ability to quicklylearn new platforms.
-   Experience reviewing agreements, account documentation, or financial records preferred.
-   At least one year of experience in finance operations, risk operations, compliance, servicing,or a related function.
-   Strong analytical skills with the ability to calculate, reconcile, and document accountactivity, buyouts, or past due balances accurately.
-   High attention to detail with strong organizational and documentation practices.
-   Ability to manage competing priorities and perform in a fast-paced, agile environment.
-   Independent, resourceful, and able to exercise sound judgment in decision-making. Andmust be able to successfully clear a background check.