# Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton

**Company:** [Lafrance Hospitality](http://jobs.workable.com/companies/w6w4RNDZSgtfTTkHqUzzz9.md)
**Location:** Littleton, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Courtyard by Marriott - Littleton, MA

[Apply for this job](http://jobs.workable.com/view/07e5e446-878f-4073-8dfe-f42914220389)

## Description

We are delighted to announce a fantastic opportunity at the **Courtyard by Marriott** hotel located in **Littleton, MA**! We are currently searching for a charismatic and customer-oriented **Part-Time and Full -Time Front Desk Agent.**

Hurry and join our exceptional team at the **Courtyard by Marriott** as a **Front Desk Agent**! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued **Marriott** team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With **DailyPay**, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to **$500**!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this **Front Desk Agent** position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the **Courtyard by Marriott**. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

**Pay: $18 - $20 Per Hour**

**Schedule: Must have Weekend Availability- flexibility is schedule - Mornings and Evening shifts open**

**Job Type: Part-Time & Full-Time Positions Open**

**Responsibilities:**

-   Maintain a warm, welcoming and professional demeanor while interacting with all guests.
-   Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
-   Answer the phone in a professional & helpful manner.
-   Follow procedures on posting charges and settling guest accounts.
-   Effectively address and resolve guest problems to increase guest satisfaction.
-   Be knowledgeable of emergency procedures and Hotel policies.
-   Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

## Requirements

-   Prior front desk experience in a hotel setting preferred
-   Multitasking skills and ability to work in a fast-paced environment
-   Reliability
-   **Must be 18 years old or older**
-   **Marriott experience is a plus**
-   Open availability, including weekends
-   Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus
-   Strong communication skills

## Benefits

-   DailyPay - Get Paid Any Day!
-   Brand Hotel Room Discounts
-   Company Wide Hotel Room Discount Program
-   Referral Bonus Incentive
-   Retention Bonus Incentive
-   Annual Review Program
-   Extensive Room for Growth
-   Paid Training
-   401K Matching