# Italian Customer Expert for Electronics Brand - Athens, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/082cd37d-6de3-4d63-8e12-2fa16dce1c37)

## Description

Mercier Consultancy is seeking an Italian Customer Expert to join a leading electronics brand based in Athens, Greece. This role comes with a fully paid relocation package, offering an excellent opportunity to advance your career while experiencing life in a vibrant city.

In this position, you will deliver outstanding customer support to Italian-speaking clients, addressing their inquiries, resolving issues, and providing detailed product information. Your dedication will contribute to enhancing customer satisfaction and loyalty for the brand.

### Responsibilities

-   Assist customers with product information, troubleshooting, and order management
-   Resolve customer complaints promptly and professionally to ensure customer satisfaction
-   Collaborate with internal teams to address product or service issues
-   Maintain accurate records of customer interactions and transactions
-   Identify customer needs and provide appropriate solutions or escalate when necessary
-   Participate in ongoing training to stay updated on product knowledge and customer service best practices

## Requirements

-   Fluency in Italian and English, both written and spoken
-   Experience in customer support, preferably within electronics or technology sectors
-   Excellent communication and problem-solving skills
-   Strong customer-oriented attitude with professionalism and patience
-   Ability to work effectively in a fast-paced and team-based environment
-   Willingness to relocate to Athens, Greece with fully paid relocation support
-   High attention to detail and organizational skills

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Free Greek lessons
-   And More!