# Arabic/ Western/ Filipino Receptionist Cum Sales for Wellness Center Abu Dhabi

**Company:** [Ontime Healthcare](https://jobs.workable.com/companies/xvyjSxDqqrsEN71xvi5NiN.md)
**Location:** Abu Dhabi, United Arab Emirates
**Workplace:** on site

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## Description

**Location:** Abu Dhabi, UAE  
**Industry:** Wellness & Fitness  
**Employment Type:** Full-time

## Job Summary

We are seeking a presentable, customer-focused, and sales-driven Receptionist cum Sales Executive to join our wellness centre in Abu Dhabi. The ideal candidate will be responsible for managing front-desk operations, providing an excellent client experience, promoting wellness services, and driving revenue through effective upselling, cross-selling, and membership sales.

The candidate should have excellent communication skills, a professional appearance, and the ability to build strong client relationships while achieving sales targets.

## Key Responsibilities

**Reception & Customer Service**

-   Welcome clients and visitors warmly, maintaining a professional and welcoming reception area.
-   Handle incoming calls, WhatsApp enquiries, emails, and appointment bookings.
-   Manage client registrations, schedules, payments, invoices, and daily reception activities.
-   Explain the centre’s services, packages, memberships, and wellness programmes to prospective clients.
-   Follow up with clients regarding appointments, enquiries, renewals, and feedback.
-   Maintain accurate client records and ensure smooth daily operations.

**Sales, Upselling & Revenue Generation**

-   Promote and sell wellness services, Pilates sessions, fitness packages, memberships, and other centre offerings.
-   Actively upsell premium packages, membership upgrades, additional sessions, and complementary wellness services.
-   Cross-sell relevant services to maximise revenue per client.
-   Convert walk-in enquiries, telephone enquiries, social media leads, and WhatsApp enquiries into bookings and paying clients.
-   Follow up with prospective clients to close sales and encourage repeat purchases.
-   Achieve monthly sales targets and contribute to the overall revenue growth of the centre.
-   Inform existing clients about promotions, seasonal offers, new services, and membership renewal opportunities.
-   Maintain a database of leads and track enquiries, conversions, follow-ups, and sales performance.
-   Build long-term client relationships to improve retention, referrals, and repeat business.

## Requirements

## Qualifications & Requirements

-   Previous experience in reception, customer service, sales, or front-desk operations, preferably in a wellness centre, Pilates studio, spa, gym, beauty clinic, or hospitality environment.
-   Proven sales skills with experience in upselling, cross-selling, and achieving sales targets.
-   Excellent verbal communication and interpersonal skills in English; Arabic is an advantage.
-   Professional, well-groomed, and presentable appearance suitable for a premium wellness environment.
-   Strong customer service skills and a confident, friendly, and persuasive personality.
-   Ability to handle multiple tasks, manage appointments, and work in a fast-paced environment.
-   Basic computer skills and familiarity with booking systems, CRM software, and payment systems.
-   Target-oriented, proactive, and comfortable initiating sales conversations.
-   Willingness to work flexible shifts, including evenings and weekends, as required.

## Benefits

Salary + commsions