# Application Engineer (m/f/d)

**Company:** [Triathlon Group GmbH](http://jobs.workable.com/companies/txkKswXSjCxCKrYwZUFY5U.md)
**Location:** Remote
**Workplace:** remote
**Department:** GW Batterien GmbH

[Apply for this job](http://jobs.workable.com/view/0899c0b6-33bf-4e08-b5b3-7283e375dfdb)

## Description

As a Product Care Application Engineer, you focus on the technical support, maintenance, and continuous improvement of existing battery system products. You act as a key interface between engineering, production, service, and customers to ensure product stability, quality, and customer satisfaction throughout the product lifecycle.

### Your Responsibilities

-   Providing technical advice and support to customers in selecting and integrating our battery and energy storage solutions
-   Preparing RAMs, FMECs, LCC documents, operating manuals, bill of materials, etc., for our products
-   Conducting functional, performance, and endurance tests, as well as analyzing measurement data to evaluate battery modules and systems
-   Troubleshooting and systematic problem-solving for technical issues or field feedback
-   Preparation of technical documentation, application guidelines, and test reports
-   Conducting technical training sessions and workshops for customers, service teams, and internal teams
-   Close collaboration with R&D and Quality Management to feed practical insights back into product development
-   Supporting customer projects from technical clarification through to successful implementation
-   Ensuring compliance with relevant standards, safety guidelines, and regulatory requirements
-   Supporting sales with technical expertise during customer meetings and product design

### Objectives of the position:

-   Ensure optimal use and performance of battery systems at the customer site
-   Increase customer satisfaction through expert technical support
-   Contribute to the continuous improvement of product quality through field feedback and test analyses
-   Strengthen technical expertise within the company through knowledge transfer and documentation

## Requirements

-   Technical degree or technical training (e.g., electrical engineering, mechatronics, energy engineering, battery technology)

-   In-depth knowledge of battery technologies
-   Experience with testing, measurement methods, and the evaluation of battery or electronic systems
-   Knowledge of battery management systems and communication protocols (e.g., CAN)
-   Familiarity with relevant norms and safety standards (e.g., UN38.3, IEC)
-   Fluency in spoken and written German and English
-   Analytical and solution-oriented thinking
-   Strong customer and service orientation
-   Communication and teamwork skills
-   Independent, structured work style
-   Willingness to travel occasionally

## Benefits

-   A motivated company with flat hierarchies and short decision-making processes.

-   Permanent employment contract.
-   Personal support and advice from a dedicated contact person at your branch.
-   Stable working environment in an international company.
-   Fair pay and company benefits.
-   A modern working environment with high-quality technical equipment.

**Does this sound like you, and are you interested in a varied range of tasks? Then apply now!**