# Italian Travel Consultant

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Italian

[Apply for this job](http://jobs.workable.com/view/0abceb85-0b61-4023-9922-a2c373f6caed)

## Description

We are looking for Italian Travel Consultants to work for a leading online travel agency.   
The company offers online reservations for hotel rooms and rental cars to both leisure and business travelers.

On a typical day, you will:

-   Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
-   Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
-   Ensure a high level of partner service and a positive partner experience 
-   Track and follow cases to ensure that they closed in an efficient and timely manner
-   Follow and apply Regulations regarding Personal and Performance Data Confidentiality and Security

## Requirements

-   Fluent in Italian and English
-   Experience in customer service experience is a plus
-   Ability to adapt and excel in a fast-paced work environment
-   High school diploma or equivalent
-   Ability to handle several outsourced business transactions (information requests, service requests, complaints and sales request spare parts) for all channels (phone, email, chat)

## Benefits

-   Competitive salary and performance-based bonuses
-   Private health insurance
-   Work-from-home options
-   Relocation support for international candidates
-   Unique opportunity to develop skills and become a brand ambassador for our client's iconic brand
-   Enjoy working with fun, talented, and witty colleagues
-   Participate in free-spirited, themed employee events
-   Numerous career growth and learning opportunities for ambitious individuals