# Patient Coordinator

**Company:** [H2 Health](null/companies/jsP7HGL9fcArwxiWiL2Qy7.md)
**Location:** Tyler, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** H2 Health Kids (Non-Clinical)

[Apply for this job](null/view/0b0a5a6e-092e-4cf4-9ff4-284394de6148)

## Description

Patient Coordinator | Full-Time | Pediatrics | Tyler, TX

Join H2 Health Kids, where every day is an opportunity to make a meaningful difference in the lives of children and their families. We are seeking a compassionate and organized **Patient Coordinator** to join our growing pediatric team in Tyler, Texas.

In this role, you'll serve as a key connection between families, clinicians, and administrative staff, ensuring children receive timely access to the therapy services they need. If you thrive in a fast-paced environment, enjoy helping others, and take pride in keeping operations running smoothly, we'd love to meet you.

  
**Your Role**

-   Manage daily therapist and patient schedules to maintain an efficient clinic workflow.
-   Proactively fill open appointment times through waitlists, rescheduling efforts, and last-minute scheduling opportunities.
-   Contact families regarding scheduling updates, cancellations, and appointment availability.
-   Maintain at least one month of schedules in the Raintree EMR platform.
-   Update patient information, authorizations, and waitlist records to support continuity of care.
-   Collaborate closely with Clinical Coordinators and treatment teams to maximize scheduling efficiency.
-   Assist new families with scheduling and connecting to appropriate clinic resources.
-   Support front-office and administrative operations while maintaining HIPAA compliance and confidentiality standards.

## Requirements

-   High school diploma or equivalent required.
-   Customer service experience preferred.
-   Strong communication and interpersonal skills.
-   Excellent organizational skills and attention to detail.
-   Ability to manage multiple priorities in a fast-paced environment.
-   Proficiency with scheduling systems, documentation, and administrative tasks.
-   Commitment to maintaining confidentiality and professional communication standards.

## Benefits

-   Competitive compensation $31,200.00 - $33,280.00 per year
-   Performance-based bonus opportunities
-   Medical, dental, and vision insurance
-   Paid time off and paid holidays
-   401(k) with company match
-   Company-paid life insurance
-   Additional voluntary benefit options

**Workplace Experience & Perks**

-   Monday through Friday schedule with work-life balance
-   Strong administrative support
-   Collaborative, patient-first culture
-   Professional growth and leadership development opportunities
-   Employee recognition programs
-   Career advancement opportunities within a growing organization
-   Meaningful work helping children and families access life-changing therapy services

**Ready to Make a Difference?**

If you're passionate about creating exceptional patient experiences and want to join a people-first organization committed to helping children thrive, apply today and become part of a collaborative team dedicated to changing lives every day.

**H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.**