# Norwegian Speaking End User Support Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/0c63eb9b-1243-4358-ad5a-5f46e908b50d)

## Description

Patrique Mercier Recruitment FR is excited to announce a vacancy for a Norwegian Speaking End User Support Specialist. This position is tailored for driven professionals who are enthusiastic about technology and committed to providing excellent support services. As a Norwegian Speaking End User Support Specialist, you will play a crucial role in assisting Norwegian-speaking clients by resolving their technical concerns and ensuring a positive user experience.

  

### Responsibilities

-   Provide top-notch support to end users in Norwegian through various channels, including phone, email, and chat.
-   Identify, troubleshoot, and resolve technical issues related to hardware, software, and network operations.
-   Guide users on effectively utilizing different applications and systems.
-   Maintain accurate records of support interactions and resolutions using a ticketing system.
-   Collaborate with technical teams to escalate intricate issues and propose improvements to support processes.
-   Ensure follow-up with users to confirm that their issues are resolved and that they are satisfied with the support received.
-   Stay updated with new technologies and updates to continuously improve service delivery.

## Requirements

-   Fluency in Norwegian and English is essential, with excellent communication skills in both writing and speaking.
-   Previous experience in end user support or a customer service role is highly desirable.
-   Strong analytical and problem-solving skills to address technical challenges.
-   Excellent customer service skills and a desire to help others.
-   Familiarity with support ticketing systems and remote support tools is beneficial.
-   Able to manage multiple priorities and work independently in a fast-paced environment.
-   A passion for technology and a willingness to learn and grow.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...