# Dutch Speaking CX Specialist - Work In Greece or Bulgaria - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique - Dutch

[Apply for this job](http://jobs.workable.com/view/0d37451e-c46c-46ce-8af1-ea93875fcbb2)

## Description

Mercier Consultancy MD is looking for a talented Dutch Speaking Customer Experience (CX) Specialist to join our team with the unique option to work either in Greece or Bulgaria, including paid relocation support! This role offers a fantastic opportunity to combine your passion for delivering exceptional customer experiences with the chance to live in one of these vibrant and culturally rich countries. As a Dutch Speaking CX Specialist, you will be the primary point of contact for our Dutch-speaking clients, ensuring they receive outstanding service and support throughout their journey.

  

### Key Responsibilities

-   Serve as the main liaison for Dutch-speaking clients, managing inquiries and providing tailored customer support.
-   Engage with clients through various communication channels to resolve issues quickly and effectively.
-   Document all customer interactions and feedback in the CRM system to maintain accurate records and improve processes.
-   Proactively monitor client satisfaction and address potential concerns before they escalate.
-   Collaborate with cross-functional teams to deliver seamless customer experiences and improve service offerings.
-   Stay informed about product updates and industry trends to provide clients with relevant information and advice.

## Requirements

-   Fluency in Dutch (both written and spoken) is required; proficiency in English is a strong advantage.
-   Experience in customer experience, customer success, or a related customer-facing role is preferred.
-   Excellent communication and interpersonal skills, with a customer-oriented mindset.
-   Strong problem-solving abilities and adaptability in fast-paced environments.
-   Familiarity with CRM software and digital communication tools.
-   Self-motivated with the ability to work independently and as part of a team.
-   Willingness to relocate to Greece or Bulgaria with full relocation support provided.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Health Insurance
5.  2 Extra Salaries Per Year
6.  And Much More...