# Romanian-Speaking Gaming Support - Sofia, Bulgaria

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Timișoara, Romania
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/0eb60f51-078b-4d55-b8f3-6ef57453c35c)

## Description

Mercier Consultancy is offering an excellent opportunity for a Romanian-Speaking Gaming Support Specialist based in Sofia, Bulgaria. In this role, you will provide high-quality gaming support to Romanian-speaking players, assisting them with technical issues and ensuring an exceptional gaming experience.

This position is ideal for individuals passionate about gaming and customer support who wish to work in a dynamic and fast-paced environment.

### Responsibilities

-   Provide technical and customer support to Romanian-speaking players
-   Troubleshoot and resolve gameplay and account-related issues effectively
-   Document all cases accurately and follow up to ensure timely resolution
-   Collaborate with technical teams to escalate and resolve complex problems
-   Stay updated on product features, releases, and industry trends to better assist customers

## Requirements

-   Fluency in Romanian and English, both written and spoken
-   Previous experience in gaming support or related customer service roles is preferred
-   Strong problem-solving and communication skills
-   Ability to work well independently and in a team environment
-   Customer-oriented approach with attention to detail
-   Willingness to relocate to Bulgaria

## Benefits

-   Financial support during relocation to Bulgaria
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   Positive international working environment
-   Support and learning