# Customer Service Warehouse Associate

**Company:** [Ewing Outdoor Supply](http://jobs.workable.com/companies/1zjd4zWycicLykdJMKFgTD.md)
**Location:** Everett, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Active Openings

[Apply for this job](http://jobs.workable.com/view/0fa172b7-7af6-49d5-bf13-3bbfb3b37ecc)

## Description

**Ewing Outdoor Supply**

**3732 Smith**

**Ave Everett, WA 98201**

**\*\*Pay rate $20-24/hr. DOE\*\***

Ewing Outdoor Supply is a fourth generation, family-owned _**wholesale landscape, irrigation, and outdoor supply company**_ looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading…   
 

This role provides a variety of activities—including _**customer service, warehouse operations, inventory support, local deliveries, and sales assistance**_—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this **hands-on, foundational role** doesn’t require prior industry experience; we provide **world-class training** to set you up for success from day one!    
 

So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!

**\*\*Preferred consideration for\*\***

Bilingual (English/Spanish)  
  

###   

### Responsibilities

-   Go the extra mile to engage customers

-   Greet and direct customers
-   Provide accurate information (e.g. product features, pricing and after-sales services)
-   Answer customers’ questions about specific products/services
-   Conduct price and feature comparisons to facilitate purchasing
-   Cross-sell products
-   Ensure racks are fully stocked
-   Manage returns of merchandise
-   Coordinate with your team to provide excellent customer service (especially during peak times)
-   Inform customers about discounts and special offers
-   Provide customer feedback to the Store Manager
-   Stay up-to-date with new products/services

-   Deliver a wide variety of items to different addresses and through different routes
-   Follow routes and time schedule
-   Load, unload, prepare, inspect and operate a delivery vehicle
-   Ask for feedback on provided services and resolve clients’ complaints
-   Inform customers about new products and services
-   Follow DOT regulations and safety standards

## Requirements

-   **Prior Outdoor Supply Industry Experience**
-   **Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.**
-   **Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.**
-   Customer orientation and ability to adapt/respond to different types of characters
-   Ability to multi-task, prioritize, and manage time effectively
-   Basic math skills
-   Be able to lift 50-70 pounds
-   Excellent communication skills, capable of building trusting relationships
-   Ability to perform in fast-paced environments

-   Valid driver’s license
-   Excellent organizational and time management skills
-   Good driving record with no traffic violations

**Bonus Points for the Following\***

-   **Bilingual (Spanish & English)**

-   Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
-   Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
-   Knowledge of inventory stocking procedures

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Family Leave (Maternity, Paternity)
-   Short Term & Long Term Disability
-   Training & Development
-   Wellness Resources
-   Profit Sharing

We have the **4 C’s** that make your job a career!

**Career Development-** To invest in your personal and professional growth, we offer a variety of training resources.

**Compensation-** We offer competitive market wages, great benefits, PTO & bonus potential!

**Culture-** We are family-owned, which gives us a unique culture, and we have fun with everything we do!

**Care-** We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!