# Senior IT Field Engineer

**Company:** SPACE HELLAS AE
**Location:** Agia Paraskevi, Greece
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/0fd38501-16be-42de-965d-c1c78cd5fd92)

## Description

**Job description:** On-site technical support and implementation of IT projects for clients.

**Main tasks:**

-   Implement integration projects in end-user environments, including infrastructure installation, configuration, image creation, deployments, migrations, and validation
-   Provide on-site technical support, including installation, configuration, and troubleshooting of servers and storage systems
-   Support and manage Windows Server operating systems
-   Troubleshoot and repair enterprise hardware and peripherals
-   Perform firmware upgrades, health checks, and preventive maintenance
-   Maintain action logs, technical documentation, and reports
-   Collaborate with vendors for RMA procedures and technical escalations

**Required qualifications:**

-   Bachelor’s degree in Computer Science or related field
-   At least 3 years of proven experience in a Field Support or Systems Support role (mid- or senior-level)
-   Experience with SAN/NAS storage systems (HPE, Dell EMC, Lenovo ThinkSystem, NetApp)
-   Very good knowledge of Windows Server, Azure AD, Microsoft 365, Intune/SCCM and endpoint management
-   Proven experience in integration projects within end-user environments (deployments, migrations, troubleshooting, cutovers)
-   Ability to manage and support client applications (on-premise & cloud) in a Windows environment
-   Excellent command of English (both written & spoken)

**Preferred Qualifications:**

-   Knowledge of Linux operating systems (Ubuntu, CentOS, RHEL)
-   Knowledge of technologies Experience in virtualization (VMware ESXi, vCenter, Hyper-V)
-   Experience in scripting (PowerShell, Bash)

**You are the right candidate if you possess the following core competencies:**

-   Excellent communication skills
-   Problem-solving and troubleshooting skills
-   Decision making skills
-   Analytical thinking
-   Teamwork
-   Consistency & Reliability

**Our company offers**

-   Excellent working environment
-   Excellent career and development opportunities
-   Ongoing training
-   Private health insurance scheme