# Lab Support Technician

**Company:** [Diversified Services Network, Inc.](http://jobs.workable.com/companies/dkdrpy1Um98xx7gHkUjJ68.md)
**Location:** Chillicothe, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/1016d2c8-19aa-4d0e-901e-1970b963eabf)

## Description

Diversified Services Network, Inc. (DSN) is seeking a full-time **Lab Support Technician** to join our team in **Chillicothe, IL!** We offer full benefits, PTO, 401k, and more! If you take pride in delivering safe, reliable laboratory operations and enjoy supporting cutting-edge research within an extremely reputable, stable Fortune 500 company — let’s talk!

### Position Overview

We are seeking a Lab Support Technician to join our AMT R&D organization, fully on-site in Chillicothe, IL. This is a newly added position responsible for managing the day-to-day operations of the Advanced Materials Characterization Lab. You will play a critical role in enabling safe, efficient, and reliable laboratory execution in direct support of research and development programs, working alongside a team of 15 total members with daily interaction with fellow technicians and R&D personnel.

### Key Contributions & Responsibilities

-   Manage laboratory operations including sample preparation, equipment coordination, replenishment of consumables, and workflow prioritization.
-   Operate laboratory equipment including abrasive saws, metallographic mounting presses, automatic metallographic polishers, microscopes, and hardness testing instruments.
-   Maintain clear process documentation and drive lab execution velocity while preserving quality standards.
-   Champion safe work practices and ensure full compliance with all laboratory safety requirements.
-   Serve as a primary communication link between the lab and AMT R&D personnel, ensuring customer needs are clearly understood and consistently met.
-   Track and resolve operational issues with attention to detail and strong follow-through.
-   Support continuous improvement initiatives in lab processes, organization, and responsiveness.

### Team Structure & Work Environment

-   You will be part of a 15-person team with daily interaction with fellow technicians and AMT R&D personnel across research and development programs.
-   This is a fully on-site, lab-based role in Chillicothe, IL.

## Requirements

### Education & Experience

-   Associate’s degree with 2+ years of relevant experience; or High School diploma/GED with 5+ years of relevant experience.
-   Relevant internship experience (of a few months or more) may be counted toward the required years of experience.

### Top 3 Skills

-   Strong customer focus and service mindset.
-   Detail-oriented with the ability to manage multiple priorities effectively.
-   Demonstrated commitment to working safely in a laboratory environment.

### Required Technical Skills

-   Proficiency with Microsoft Office programs and ability to quickly learn lab-specific software.

### Desired Technical Skills

-   Prior laboratory, technical support, or operations experience is preferred.

### Required Soft Skills

-   Clear, professional communicator — both written and verbal — with the ability to interface effectively across technical and non-technical teams.
-   Self-motivated and reliable with strong follow-through on tasks and commitments.

## Benefits

-   401(k)
-   Dental insurance
-   Vision Insurance
-   Disability insurance
-   Employee assistance program
-   Health insurance
-   Health savings account
-   Life insurance
-   Paid time off
-   Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! [https://www.dsnworldwide.com](https://www.dsnworldwide.com)