# Account Management Specialist

**Company:** [PetroApp](http://jobs.workable.com/companies/i8npsPjqGkcRou7dk7fcM4.md)
**Location:** Cairo, Egypt
**Workplace:** on site
**Employment type:** Full-time
**Department:** Human Resources

[Apply for this job](http://jobs.workable.com/view/112e219f-dd09-4a2b-afe4-6b6d5685de12)

## Description

Are you passionate about **building strong client relationships, driving growth, and creating an exceptional customer experience**?

PetroApp is looking for an **Account Management Specialist** to join our growing team! 💙

### 🎯 What You’ll Do

-   Manage and maintain strong relationships with existing clients.
-   Act as the main point of contact and ensure a positive customer experience.
-   Understand client needs and recommend suitable PetroApp products and services.
-   Identify and maximize **upselling and cross-selling opportunities**.
-   Achieve monthly account management and sales targets.
-   Follow up on client requests, issues, and escalations to ensure timely resolution.
-   Coordinate with internal teams to address client requirements.
-   Monitor account performance, customer satisfaction, and retention.
-   Maintain accurate and up-to-date client information and records.
-   Prepare regular reports on account performance and sales activities.
-   Proactively identify opportunities to increase client engagement and revenue.

## Requirements

-   Bachelor’s degree in **Business Administration, Marketing, Commerce, or a related field**.
-   **2–4 years of experience** in Account Management, Customer Success, Sales, or a related role.
-   Proven experience in **client relationship management and achieving sales targets**.
-   Strong understanding of **upselling and cross-selling techniques**.
-   Excellent communication, negotiation, and presentation skills.
-   Strong customer-service and relationship-building skills.
-   Good analytical and problem-solving abilities.
-   Target-oriented with strong follow-up and organizational skills.
-   Ability to manage multiple accounts and priorities simultaneously.
-   Proficiency in **MS Office, especially Excel**.
-   Experience in **B2B, SaaS, fleet management, mobility, or technology-related businesses** is a plus.

📩 **Interested in joining PetroApp?**  
Apply now and take the next step in your career with us!

## Benefits

-   Competitive salary & benefits
-   Medical insurance
-   Social insurance
-   Performance-based incentives
-   Learning & development opportunities
-   Career growth and internal mobility
-   Collaborative and supportive work environment
-   Exposure to a fast-growing technology and fleet management business
-   Opportunities to work with diverse B2B clients and cross-functional teams