# Internal Sales

**Company:** [KG Talent](http://jobs.workable.com/companies/9qq2rEDvHPrEKgZ6WZ6ZjZ.md)
**Location:** Wacol, Australia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Coil Steels

[Apply for this job](http://jobs.workable.com/view/12e947ae-90eb-428a-a8ce-5cfcecc29908)

## Description

### **Internal Sales | Coil Steel QLD**

**Support Customers. Build Relationships. Deliver Solutions.**

Coil Steel is one of Australia's leading independent steel sheet and coil distribution businesses, supplying quality steel products to customers across manufacturing, construction, fabrication, and industrial sectors.

We are seeking a motivated and customer-focused **Customer Service Representative / Internal Sales** professional to join our Wacol team. This is a great opportunity for someone who enjoys building relationships, providing solutions, and being part of a supportive sales environment.

Working closely with customers, external sales representatives, and internal teams, you will play a key role in ensuring customers receive outstanding service from enquiry through to delivery.

**About the Role**

This is a varied customer-facing role where you will manage customer enquiries, process sales orders, prepare quotations, and support the wider sales team.

You'll be the link between customers, sales, and operations, ensuring orders are processed accurately and customer expectations are consistently met.

**Key Responsibilities**

-   Respond to customer enquiries via phone, email, and other communication channels
-   Process customer orders accurately and efficiently
-   Prepare quotations and provide product information to customers
-   Build and maintain strong relationships with customers and key stakeholders
-   Support external sales representatives with customer requirements and administration
-   Coordinate with operations, warehouse, and logistics teams to ensure smooth order delivery
-   Follow up customer enquiries and identify sales opportunities
-   Maintain accurate customer records and sales information
-   Assist with general sales administration and reporting requirements
-   Provide a high level of customer service throughout the sales process

**About You**

-   Previous experience in customer service, internal sales, sales support, or administration
-   Strong communication and relationship-building skills
-   Customer-focused approach with a positive and proactive attitude
-   Excellent attention to detail and ability to manage multiple priorities
-   Strong computer skills including Microsoft Office
-   Experience with ERP systems such as Pronto is highly regarded
-   Ability to work effectively within a team environment
-   Experience within steel, manufacturing, building products, or industrial industries is advantageous

**Why Join Coil Steel?**

-   Join a well-established Australian steel distribution business
-   Supportive and friendly team environment
-   Stable full-time opportunity
-   Opportunity to develop your sales and industry knowledge
-   Work with a strong customer base and experienced team
-   Ongoing training and career development opportunities

If you enjoy working with customers, solving problems, and being part of a successful sales team, we'd love to hear from you.

**Apply now and join the Coil Steel Wacol team.**