# TikTok Shop Manager (Fluent English)

**Company:** [Modern AI](http://jobs.workable.com/companies/3CRJndCMRXym6x7nHonkrW.md)
**Location:** Remote
**Workplace:** remote
**Department:** CRO

[Apply for this job](http://jobs.workable.com/view/135eea36-7237-4dc3-830d-3d895a56a7e6)

## Description

**Important:** This role is conducted entirely in English. All applications and resumes **must be submitted in English**. Applications submitted in other languages will not be considered.

Job Description:

We are seeking a skilled and proactive TikTok Shop Manager to oversee, maintain, and optimize our online stores on TikTok Shop platforms. This role requires a dynamic individual who is well-versed in e-commerce, adept at using social media tools, and driven to maximize revenue through innovative strategies and meticulous shop management.

Key Responsibilities:

-   Shop Maintenance:

-   Keep TikTok Shop updated with the latest products, descriptions, pricing, and promotions.
-   Ensure all product listings are accurate, visually appealing, and comply with platform guidelines.

-   Performance Optimization:

-   Implement strategies to maximize product visibility, sales, and overall return on investment (ROI).
-   Use data analytics tools to monitor sales trends, customer behavior, and key performance indicators (KPIs).
-   A/B test creatives, offers, and strategies to find optimal selling tactics.

-   Content and Campaign Coordination:

-   Collaborate with the creative team to develop engaging product videos, descriptions, and imagery tailored for TikTok and Meta platforms.
-   Plan and execute seasonal promotions, discounts, and campaigns to drive traffic and conversion.

-   Customer Experience Management:

-   Monitor and address customer inquiries and reviews on TikTok Shops promptly.
-   Ensure seamless integration with customer service channels to enhance buyer satisfaction.

-   Compliance & Platform Relationships:

-   Stay up-to-date with TikTok Shop policies, algorithm changes, and best practices.
-   Build strong relationships with platform representatives for support and insights.  
    

-   Reporting & Analysis:

-   Generate weekly and monthly reports detailing shop performance, revenue metrics, and campaign outcomes.
-   Provide actionable insights and recommendations to improve shop performance.