# Murex Production Support

**Company:** [Unison Group](http://jobs.workable.com/companies/deKpPhPMtQZga7XoPG1tSo.md)
**Location:** Hyderabad, India
**Workplace:** on site
**Department:** Jonali

[Apply for this job](http://jobs.workable.com/view/137734f3-0252-4da0-9ed7-81f8d400c8d1)

## Description

•            Monitor daily production activities and ensure system stability

•            Handle incident management, root cause analysis, and issue resolution

•            Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles

•            Coordinate with business and technical teams for critical issue handling

•            Maintain SLAs by prioritizing and resolving tickets efficiently

•            Implement preventive measures to reduce recurring production issues