# German Speaking Customer Service for Automotive Industry | Work & Live in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/15a4d2c2-bceb-4372-b5bc-59180a08bc8b)

## Description

Mercier Consultancy MD is excited to offer an excellent opportunity for German Speaking Customer Service Representatives to join a renowned company in the automotive industry, working and living in beautiful Greece. This role is ideal for individuals who have a passion for automobiles and are enthusiastic about providing top-tier customer support to German-speaking clients.

  

### Key Responsibilities

-   Respond to customer inquiries related to automotive products, services, and technical support via phone, email, and chat in German.
-   Assist customers with order processing, troubleshooting, and warranty information.
-   Provide accurate and timely information about products, availability, and service options.
-   Document all customer interactions in the CRM system to ensure accurate records.
-   Collaborate with internal departments such as sales, logistics, and technical support to resolve customer issues.
-   Stay updated on industry trends and product developments to deliver knowledgeable assistance.

## Requirements

-   Exceptional in German (both written and spoken) is essential.
-   A minimum proficiency of B2 in English is required.
-   Previous experience in customer service, preferably within the automotive industry.
-   Strong communication and interpersonal skills with a customer-centric attitude.
-   Ability to efficiently handle multiple inquiries and resolve issues in a timely manner.
-   Good organizational skills and proficiency in using CRM systems and related software.
-   Willingness to relocate to Greece and work flexible hours, including evenings and weekends if required.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Monthly Bonus
-   2 Extra Salaries Per Year
-   Fully Paid Training
-   Health Insurance
-   And Much More...