# Founding Support Engineer

**Company:** [talentpluto](http://jobs.workable.com/companies/2nYWUi59rZSM8FgpK1mqSr.md)
**Location:** New York, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/15b94f19-c446-4877-919b-b70d246fb326)

## Description

**Location:** New York, NY (remote-friendly; SF or NYC preferred)

**Work Model:** Hybrid / flexible

**Industry:** AI security & infrastructure (Model Context Protocol)

**Compensation:** ~$180K base plus performance bonus

### About the Company

Our partner is an early-stage, fast-scaling startup building security infrastructure for the Model Context Protocol, protecting enterprises from data leaks as they adopt AI agents. Founded less than a year ago, they already have a multi-million-dollar pipeline, a deeply technical product, and backing from top-tier investors. The bar is high, the pace is fast, and the problems are genuinely hard.

### The Opportunity

As a founding Support / Forward-Deployed Engineer, you'll sit at the intersection of engineering and customers, deploying the product, solving hard technical problems in the field, and making enterprise customers successful. This is a solutions-engineering-heavy role for someone who is both technically excellent and genuinely comfortable in front of people. You'll join an established, professional environment rather than a first-engineer situation, with room to grow toward founder-level ownership.

### Responsibilities

-   Deploy and integrate the product into complex enterprise environments
-   Work directly with customers post-sale to ensure technical success
-   Solve hard technical problems across AI agents, MCP integrations, and security tooling
-   Serve as the technical bridge between customers and the engineering team
-   Help shape the forward-deployed / solutions engineering function as an early hire

### Requirements

-   5-6 years in a technical, customer-facing role (solutions engineering, forward-deployed engineering, or similar); exceptional candidates with a couple of years of experience considered
-   Strong computer science or statistics foundation and academic pedigree
-   Startup or consulting background with real time in front of customers
-   Demonstrated software / technical skills and the ability to operate in a professional, fast-moving environment
-   Consistent tenure without a pattern of short stints