# Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nordic

[Apply for this job](http://jobs.workable.com/view/168d0ac4-785e-4bd4-b0e8-b518e8036e7a)

## Description

Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.

### Responsibilities

-   Assist customers in **Nordic languages** and English with inquiries related to our iGaming products and services.
-   Provide detailed information about games, promotions, and account management.
-   Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.
-   Engage with customers through various channels, including email, chat, and phone.
-   Collaborate with team members to enhance service quality and improve customer satisfaction.
-   Document customer interactions and feedback to aid the continuous improvement of our offerings.
-   Stay informed on the latest iGaming trends and updates to provide knowledgeable support.

## Requirements

-   Fluency in a Nordic language (such as **Swedish**, **Norwegian**, **Finnish**, or **Danish**) and English is essential.
-   Experience in customer service or a related field, preferably within the iGaming or entertainment industry.
-   Strong interpersonal and communication skills, with the ability to connect with a diverse clientele.
-   Proficiency in using customer service software and tools.
-   Ability to work on a flexible schedule, including evenings and weekends.
-   A positive, enthusiastic attitude and a passion for the gaming industry.
-   Willingness to relocate to Malta and immerse yourself in a new cultural experience.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Hybrid working setup.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!