# Slovenian Client Consultant

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Slovenian

[Apply for this job](http://jobs.workable.com/view/169d3776-3477-41d1-b5ad-a50d349ac958)

## Description

Are you a fluent Slovenian speaker looking for a dynamic role in customer support?

Are you passionate about delivering exceptional customer service? We're seeking Customer Support Specialists to provide top-tier support and resolutions to our valued customers. As our company continues to grow, we’re looking for dedicated professionals who can enhance customer loyalty and foster long-term customer relationships.

If you thrive in a dynamic environment and are committed to creating positive customer experiences, we’d love to hear from you!

-   Demonstrate exceptional customer service by providing consistent, timely and accurate customer support
-   Leverage analytics to proactively outreach to the existing customer base, to improve customer outcomes and their success with the application throughout the customer lifecycle
-   Use Project Management skills to help the team generate and execute on ideas to enhance overall customer success
-   Resell the value and benefits of the company, up-sell/cross-sell services and products to increase customer satisfaction
-   Cross functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners
-   Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues.

## Requirements

-   Native proficiency in Slovenian
-   Advanced (B2) level in English (oral and written)
-   Outstanding communication and presentation abilities
-   Experience managing customer expectations and de-escalating tense scenarios
-   Outstanding follow-up and follow through to ensure customers’ success and a positive outcome
-   Ability to work in a team environment

## Benefits

-   Work from home 
-   Competitive salary package
-   Monthly performance bonuses
-   Comprehensive training by certified instructors
-   Multicultural work environment