# Shift Lead (Popeye's)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Salina, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/16aa2870-e99c-43d1-a039-484deed49f6c)

## Description

### **LV Petroleum is searching for a Shift Lead to oversee the Popeye's inside their fast-paced travel center. The right leader will oversee food costs, payroll, and maintain a clean and friendly environment. What to grow your career?! Then apply today.**

**Key Responsibilities:**

### **1\. Operations Management:**

-   Assist in overseeing the daily operations of the Popeye's restaurant to ensure a smooth and efficient service.
-   Ensure that food is prepared according to Popeye's standards, ensuring consistency and quality.
-   Monitor inventory levels and ensure stock is replenished as needed.
-   Ensure that all health, safety, and cleanliness guidelines are followed consistently.
-   Help manage opening and closing procedures, including cash handling and securing the premises.
-   Maintain a clean and organized restaurant, including dining areas, kitchen, and restrooms.

### **2\. Team Leadership & Staff Management:**

-   Assist in recruiting, training, and onboarding new team members.
-   Provide guidance and coaching to team members, ensuring they meet performance expectations and follow operational procedures.
-   Help develop staff schedules to ensure the restaurant is adequately staffed for peak hours.
-   Promote teamwork and foster a positive work environment to keep staff motivated and productive.
-   Address employee performance issues, and provide constructive feedback to help employees grow.

### **3\. Customer Service & Guest Experience:**

-   Ensure high levels of customer satisfaction by providing quality food and excellent customer service.
-   Handle customer complaints or issues in a professional manner, resolving them to the customer’s satisfaction.
-   Help implement strategies to improve guest experiences and encourage repeat business.
-   Monitor the service team to ensure a friendly and efficient experience for guests.

### **4\. Financial Management:**

-   Assist in monitoring restaurant costs, including labor, food, and supplies.
-   Help manage cash flow, ensure proper cash handling, and oversee daily transactions.
-   Ensure that food costs, waste reduction, and other operational costs are kept within budget.
-   Assist with daily sales tracking and inventory management to maintain profitability.

### **5\. Compliance & Safety:**

-   Ensure compliance with all local, state, and federal health and safety regulations.
-   Enforce Popeye's policies and procedures for food handling, employee safety, and cleanliness.
-   Assist in performing safety checks and ensuring that equipment is in working order.
-   Participate in audits and inspections as required by KFC and regulatory authorities.

### **6\. Training & Development:**

-   Assist in training new hires and ongoing development of current team members.
-   Promote a learning culture by offering support and guidance to staff as they improve their skills.
-   Conduct performance evaluations and help identify opportunities for employee growth.

### **7\. Marketing & Promotion:**

-   Assist in local store marketing efforts to promote Popeye's products and services to the community.
-   Ensure that promotional materials and special offers are implemented and communicated to customers.

### **Skills & Qualifications:**

-   **Education:** High school diploma or equivalent (required); some college or business management coursework is a plus.
-   **Experience:** At least 1-2 years of experience in a fast-paced food service environment, ideally with supervisory or leadership responsibilities.
-   **Leadership Skills:** Strong leadership and management skills, with a focus on motivating teams to achieve restaurant goals.
-   **Customer Service:** Excellent customer service skills with the ability to handle challenging situations calmly and professionally.
-   **Problem-Solving:** Strong problem-solving skills with the ability to make quick decisions in a fast-paced environment.
-   **Time Management:** Ability to prioritize and manage multiple tasks efficiently.
-   **Communication:** Excellent verbal and written communication skills, with the ability to interact effectively with customers and staff.
-   **Attention to Detail:** Ability to maintain high standards for food quality, cleanliness, and safety.
-   **Flexibility:** Ability to work various shifts, including nights, weekends, and holidays, as needed.

### **Physical Demands:**

-   Ability to stand, walk, and move throughout the restaurant for extended periods.
-   Ability to lift and carry items up to 50 pounds.
-   Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

## Benefits

-   Competitive salary based on experience, with opportunities for advancement.
-   Benefits include health insurance, paid time off, and employee discounts.
-   Training programs available to help develop managerial and leadership skills.