# Norwegian Customer Support Consultant for Home Appliances | Remote from Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/1781aebd-115e-4a0e-983a-4c6d807603ff)

## Description

Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Consultant to work remotely from Greece, supporting customers in the home appliances sector. This role offers an exciting opportunity to provide expert assistance to Norwegian-speaking customers, ensuring they receive exceptional service and support for their home appliance needs.

  

### Key Responsibilities

-   Deliver high-quality customer support to Norwegian-speaking clients via phone, email, and chat.
-   Assist customers with inquiries regarding home appliance products, troubleshooting, and maintenance.
-   Resolve customer issues efficiently while maintaining a positive customer experience.
-   Accurately document customer interactions for quality assurance and follow-up purposes.
-   Collaborate with technical and logistics teams to resolve product-related concerns.
-   Stay updated with product information and company policies related to home appliances.

## Requirements

-   Exceptional fluency in Norwegian (both written and spoken) is essential.
-   A minimum of B2 in English is required.
-   Experience in customer support, preferably within the home appliances or electronics sector.
-   Strong communication and problem-solving skills.
-   Ability to troubleshoot technical issues related to home appliances.
-   Familiarity with CRM software and customer service best practices.
-   Self-motivated, organized, and able to work effectively in a remote environment.
-   Committed to delivering excellent customer service and fostering positive client relationships.

## Benefits

-   Competitive Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package
-   Fully Paid Training
-   And Much More....