# English Customer Service - LIS3

**Company:** [Cross Border Talents](http://jobs.workable.com/companies/ksqQWUKydY1mnro5cYQC2Y.md)
**Location:** Lisbon, Portugal
**Workplace:** on site
**Employment type:** Full-time
**Department:** BPO_LIS3

[Apply for this job](http://jobs.workable.com/view/17e2e5d9-a548-491a-928d-5af355adca36)

## Description

We are looking for English native speakers OR fluent in English (C1) to work as a Customer Service in call center environment in Lisbon, Portugal

**Mission of the project:**

-   Provide information, solutions and counselling customers regarding the company’s
-   services;
-   Registering contacts and client information according to the work procedures;
-   Compliance with company regulations for Data Protection and Information Security;
-   Maintaining positive customer relationships through a responsible treatment of each
-   contact;
-   Achievement of the performance targets defined by the project;

## Requirements

-   **Native English OR English level (C1)**
-   **IT experience;**
-   Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project);
-   Excellent listening and communication skills;
-   Positive attitude and team spirit;
-   **For non-EU applicants, it is mandatory to hold a valid work permit**

## Benefits

**Relocation Package for those living abroad that includes:**

-   Three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
-   A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
-   Full-time job (40 hours weekly);
-   Free training for all necessary software and product knowledge + continued training and development;
-   Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
-   Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site;
-   Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more;
-   Great office location with easy access by public transport (train, metro and buses);
-   Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area;
-   On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;