# French Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria **Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md) **Location:** Remote **Workplace:** remote **Employment type:** Full-time **Department:** Patrique Bulgaria [Apply for this job](http://jobs.workable.com/view/180289c7-8d34-4b28-801a-c75108765992) ## Description ### French Speaking Rent-a-Car Consultant ### About Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with outstanding career opportunities across the continent. With a strong track record of placing candidates in premium roles throughout the tourism, hospitality, technology, and customer service sectors, we are committed to matching the right people with the right positions. At Mercier Consultancy Group, we go beyond recruitment — we invest in your future, your relocation, and your long-term professional success. ### Job Overview Mercier Consultancy Group is proud to present an exciting French Speaking Rent-a-Car Consultant position in Bulgaria, offering a unique opportunity to build a rewarding career at the heart of the international tourism industry. Based on-site in the vibrant capital city of Sofia, you will serve as the primary point of contact for French-speaking travellers seeking seamless vehicle rental experiences, delivering world-class service that enhances their overall journey. If you are passionate about tourism, fluent in French, and eager to explore one of the most dynamic job markets in Eastern Europe, this role — one of the most sought-after French-speaking jobs in the region — is your ideal next step. ### Key Responsibilities - Assist French-speaking tourists and travellers with vehicle rental bookings, modifications, and cancellations in a professional and efficient manner. - Provide detailed information about available vehicle categories, rental terms, insurance options, and add-on services tailored to each customer's travel needs. - Process reservations and customer data accurately using the company's internal rental management systems and CRM tools. - Handle customer inquiries and complaints via phone, email, and live chat, ensuring swift resolution and a positive tourism experience at every touchpoint. - Coordinate with partner agencies, travel operators, and tourism service providers to ensure smooth end-to-end customer journeys. - Upsell relevant tourism services and vehicle upgrade packages to maximise customer satisfaction and revenue performance. - Maintain comprehensive knowledge of travel destinations, road regulations, and tourism trends relevant to French-speaking markets. - Accurately complete all rental documentation, payment processing, and post-rental follow-up procedures in compliance with company policy. ## Requirements - Native or fluent French language proficiency (both spoken and written) is essential for this role. - Valid EU passport (mandatory requirement). - Previous experience in tourism, car rental, travel services, hospitality, or a related customer-facing industry is highly advantageous. - Strong interpersonal and communication skills with a genuine passion for delivering exceptional customer experiences. - Proficiency in using computer systems, booking platforms, and CRM software; ability to learn new tools quickly. - A proactive, detail-oriented mindset with the ability to multitask effectively in a fast-paced tourism environment. - Good command of English is an asset; additional European language skills are a welcome bonus. ## Benefits ### What We Offer - Competitive Monthly Salary commensurate with experience and skills. - Fully Paid Professional Training to ensure your success from day one. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation upon arrival. - Monthly Performance Bonus rewarding your dedication and results. - €1,500 One-Time Signing Bonus exclusively for new hires joining Mercier Consultancy Group. - A supportive, multicultural work environment within a thriving international tourism sector. - And Much More — including ongoing career development opportunities and a vibrant expat community in Sofia. ### Life in Bulgaria Relocating to Bulgaria is an experience that consistently surpasses expectations. Bulgaria is a country of extraordinary natural beauty, rich history, and warm Mediterranean-influenced culture — offering a quality of life that is hard to match at such an affordable cost of living. Sofia, the capital, is a modern, cosmopolitan city where ancient Roman ruins sit alongside thriving cafés, art galleries, and international restaurants. Bulgaria's stunning Black Sea coastline, the Rhodope Mountains, and world-class ski resorts make it a dream destination for outdoor enthusiasts and travellers alike, ensuring that life outside of work is just as rewarding as your career. Bulgaria has become one of the most popular destinations for multilingual professionals seeking exciting jobs in Eastern Europe, and it is easy to see why. The cost of living in Bulgaria is among the lowest in the European Union, meaning your salary stretches further and your lifestyle improves significantly. From delicious local cuisine and vibrant nightlife to a welcoming expat community and excellent public transport links, Bulgaria offers everything you need to feel at home from the moment you arrive. With a fully paid relocation package provided by Mercier Consultancy Group, your transition to life in Bulgaria could not be smoother or more stress-free. ### How to Apply Are you ready to take the next step in your career and secure one of the most exciting French-speaking jobs in Bulgaria? Do not miss this exceptional opportunity to join a world-class team in the tourism industry, earn a generous signing bonus, and build a future you are proud of. Click _Apply Now_ to submit your application and a member of the Mercier Consultancy Group talent acquisition team will be in touch with you shortly. We look forward to welcoming you to our growing international family — your new adventure starts here.