# Collection Specialist

**Company:** [Enerstaff](http://jobs.workable.com/companies/32SNB2Z7QyGptd6VL8Tg7t.md)
**Location:** Baton Rouge, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Accounting

[Apply for this job](http://jobs.workable.com/view/186bd136-4f27-491a-ac7f-8d24691f381a)

## Description

**Collections Specialist  
Temp-to-Hire**

**Location**: Baton Rouge, LA 70809  
**Start:** ASAP  
**Pay:** $20-$25/ Hour  
**Shift:** M-F 8am- 5pm, 40 hrs/ week

**On-Site Requirement**

-   **Must be able to commute daily (onsite attendance required daily). Not a remote position.**

**Experience**

-   Minimum 1-2 years in Accounts Receivable and/or Collections
-   Proven experience managing open invoices and customer payment cycles
-   High school Diploma or Equivalent

**Systems & Technical Skills**

-   Experience with D365 Finance & Operations preferred  
    _(or similar ERPs: SAP, Oracle, NetSuite, etc.)_
-   Strong ability to document collection activity directly in the ERP
-   Skilled in Excel for aging reviews, account tracking, and reporting

**Collections & Communication Skills**

-   Experience making outbound collection calls to customers
-   Professional and confident in resolving payment issues
-   Timely and accurate in responding to customer and internal emails
-   Able to manage a portfolio of accounts and prioritize collections efforts

**Problem Solving & Escalations**

-   Strong problem-solving skills to identify root causes of delinquency
-   Ability to handle account disputes and work cross-functionally toward resolution
-   Knows when and how to appropriately escalate high-risk accounts, non-payment, or billing concerns to leadership

**Work Habits & Documentation**

-   Consistently adds detailed notes on customer interactions and follow-ups
-   Able to follow procedures and escalation workflows
-   Can work independently once trained while staying aligned with team priorities

**Professional Expectations**

-   Must have a go-getter attitude and strong team spirit
-   Positive, proactive mindset with willingness to support the broader AR function