# Spanish-Speaking Customer Experts for a Car Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/19cab9f7-689e-4ea2-89f6-09ea5919bf89)

## Description

Mercier Consultancy MD is seeking talented Spanish-Speaking Customer Experts to join our team supporting a reputable car company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support.

  

### Key Responsibilities

-   Provide professional and courteous customer support to Spanish-speaking customers via phone, email, and chat regarding car products, services, and maintenance.
-   Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively.
-   Maintain accurate records of customer interactions and case resolutions within the CRM system.
-   Collaborate with sales, service, and technical teams to ensure high customer satisfaction.
-   Stay informed about the latest car models, features, and company policies to provide precise assistance.
-   Provide feedback to management to enhance customer service quality and processes.

## Requirements

-   Fluency in Spanish (spoken and written) is mandatory; proficiency in English is advantageous.
-   Previous experience in customer service, ideally in the automotive industry.
-   Excellent communication and interpersonal skills with a strong customer focus.
-   Ability to manage multiple tasks and work efficiently in a fast-paced environment.
-   Familiarity with CRM systems and digital customer support tools.
-   Willingness to relocate and work in Greece.
-   Passion for cars and strong problem-solving abilities.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...