# General Manager (Sbarro)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Fultonville, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/1a08646d-3054-4808-aa75-6e34071fdd59)

## Description

### **Job Summary:**

The General Manager at Sbarro leading all aspects of restaurant operations in our **Fultonville, NY** location. This includes team leadership, customer service, food quality, cost control, and ensuring that the store operates efficiently and profitably. The GM is a hands-on leader who models Sbarro's values while maintaining a positive, high-performance work environment.

### **Key Responsibilities:**

-   Assist in managing daily operations, including food preparation, guest service, and cleanliness.
-   Supervise, coach, and motivate team members to achieve performance and guest satisfaction goals.
-   Ensure compliance with Sbarro's standards for food safety, sanitation, and quality.
-   Lead shifts effectively and step into the GM role in their absence.
-   Help with hiring, onboarding, and scheduling staff to ensure optimal coverage.
-   Monitor and manage labor costs, food costs, inventory, and waste.
-   Resolve customer issues promptly and professionally to maintain satisfaction and brand loyalty.
-   Ensure all team members comply with policies, procedures, and local/state regulations.
-   Assist in marketing promotions and suggest operational improvements to drive sales.

### **Qualifications:**

-   High school diploma or equivalent required; some college or hospitality training preferred.
-   Minimum of 1–2 years of restaurant management or supervisory experience (QSR or pizza concept preferred).
-   Strong leadership, problem-solving, and decision-making skills.
-   Solid understanding of restaurant operations, including scheduling, inventory, and labor control.
-   Excellent communication and interpersonal skills.
-   Ability to work a flexible schedule, including nights, weekends, and holidays.
-   ServSafe certification or food handler’s card (or willingness to obtain).

## Benefits

Weekly pay.

Opportunities for growth and advancement.

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Paid Time Off (Vacation & sick pay)