# Communications & Marketing Coordinator **Company:** [Freelancer.com](http://jobs.workable.com/companies/1YmCpE5JAqr3AsdGP2YV2L.md) **Location:** Sydney, Australia **Workplace:** on site **Employment type:** Full-time **Department:** Freelancer.com [Apply for this job](http://jobs.workable.com/view/1a2e3991-5650-4533-b540-908fc674ae3e) ## Description ### About the Role This is a hands-on, generalist role sitting across Communications and Marketing. You'll support earned media campaigns, produce marketing content and cut video – sometimes all in the same day. We're looking for someone who can move between a press release draft, a social media carousel and an interview edit without losing the thread. You'll work directly with the Director of Communications in Sydney and alongside a small team spanning communications and design. The work covers three distinct brands and shifts fast - you might spend the morning pulling data points for an Escrow.com industry report, the afternoon editing a case study interview into social clips, and the end of the day drafting copy for a Loadshift campaign. This is a junior role, but it's not a passive one. You'll be expected to take ownership of tasks, flag problems early and produce work that's ready for review – not work that needs to be redone. A background in journalism, communications or marketing content production is preferred. Comfort with video editing tools is essential. ### What You'll Do **Earned Media Support** - Draft press releases, pitch emails and media materials under the direction of the Director of Communications - Maintain and update journalist contact lists across technology, business, finance, logistics and labour market beats - Send and track pitch outreach; manage follow-up sequences; log coverage - Scan RSS feeds, news aggregators and platform data daily for newsjacking opportunities across all three brands - Respond to journalist callouts and HARO-style requests relevant to our platforms **Marketing Content & Campaigns** - Write marketing copy across formats: blog posts, landing page copy, email campaigns, one-pagers and sales collateral for Freelancer, Escrow.com and Loadshift - Produce content and assets for product marketing campaigns – from concept development through to launch materials, landing pages and promotional collateral - Help build out campaign ecosystems: if we're launching a major initiative, you're contributing to the video, the web assets, the social rollout and the supporting content – not just one piece of it - Develop content that supports platform positioning, feature launches and strategic narratives - Adapt tone and voice across three distinct brands: Freelancer (direct, no-BS, motivational), Escrow.com (premium, confident, trust-focused) and Loadshift (grounded, Australian, industry-respectful) **Video & Visual Content** - Edit interview footage, screen recordings and raw clips into polished short-form videos for social media and marketing use - Produce campaign and product marketing videos – taking a brief from concept through to scripting, rough cut and final delivery - Cut long-form content into social-native formats – reels, shorts, bite-sized clips – optimised for each platform - Support the production of case study videos, campaign assets and explainer content - Work with the Motion Designer on integrated content that combines video, graphics and animation - Basic shooting ability a plus – ability to frame and record a clean talking-head interview or product walkthrough when needed **Social Media** - Draft social media copy across the four content pillars (Celebrate, Educate, Commentate, Captivate) for all three brands - Monitor trends across platforms; identify formats, moments and cultural conversations with potential for high organic reach - Develop and schedule social content calendars in coordination with the Director of Communications **Case Studies & Research** - Identify strong story candidates by mining internal data: transaction records, reviews, carrier profiles and high-value platform activity - Conduct interviews with clients, freelancers and platform users; develop stories into case studies for earned media, social and marketing use - Compile media monitoring reports and maintain earned media tracking logs - Scan internal analytics weekly for content and story opportunities ### What We're Looking For - 1 - 3 years in a communications, marketing, journalism or content production role - with some exposure to product marketing or campaign development, not just editorial or social - Proficiency with video editing software - Adobe Premiere Pro, Final Cut Pro, CapCut or DaVinci Resolve - Strong written English - clean, direct prose that works across a pitch email, a blog post, a social caption and a video script - Ability to context-switch between brands and content types without losing quality - Good editorial instincts: you can look at a dataset or a user story and identify the angle worth pursuing - Organised and self-directed - able to manage multiple briefs and deadlines without daily supervision - Comfortable conducting interviews on camera or over video call ### Nice to Have - Experience with Adobe Creative Suite beyond Premiere (Photoshop, After Effects) - Familiarity with social media scheduling and analytics tools - Experience with media databases or PR tools (Muck Rack, Prezly or similar) - Understanding of freelancing, fintech, logistics or marketplace business models - Basic graphic design ability – can produce a clean social tile or simple infographic when the designer is at capacity - Photography or videography experience ### About Freelancer Freelancer.com is a fourteen-time Webby award-winning global technology company operating the world's largest freelancing and crowdsourcing marketplace, connecting over 88 million users globally. Our portfolio includes Freelancer.com, Escrow.com and Loadshift - spanning online marketplaces, secure payments, escrow, freight and global digital commerce. We operate across multiple jurisdictions, currencies, banks and payment flows, which makes this a genuinely unusual treasury opportunity: real complexity, real scale, real commercial impact. We work from the office five days a week because we believe great work happens when smart people are in the same room. If that sounds like your kind of environment, we'd love to hear from you. **What we bring to the table:** - A supportive work environment with meritocratic opportunities for career growth - we promote from within! - Access to continuous learning and professional development. - Weekly Town Halls with the all-important Q&A session with the CEO (you really can ask him anything)! - Friday lunches - We finish each week with a catered lunch. Each time we offer food from a different local restaurant. - Hack-a-thons - Get hacking and programming in this quarterly company-wide contest where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more. - Fun events (we once built a soccer stadium in the office with two tonnes of turf…). - Our location at Grosvenor Place - Home of Freelancer HQ, this iconic building has harbour views, weekly complimentary classes/events, etc. **Just when you thought it couldn't get any better:** - Change lives every day - Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world. - Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.