# Collision Estimator

**Company:** [CSN Collision](https://jobs.workable.com/companies/eBH6ReCY3eCqkdBXZzEWfD.md)
**Location:** American Fork, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** AF Collision

[Apply for this job](https://jobs.workable.com/view/1acd277d-56dd-4233-9b2d-adef8bec0eb8)

## Description

**About Us**

AF Collision is a trusted, locally-owned collision repair shop serving American Fork and the surrounding area. We’re dedicated to delivering high-quality repairs and exceptional customer service. We’re looking for a detail-oriented and organized individual to join our team and help keep our shop running smoothly.

**Position Summary**

The **Collision Estimator** plays a key role in our day-to-day operations by managing repair plans and customer expectations. This position requires strong organizational skills, accuracy with data entry, ability to work with insurance companies, and a customer service mindset. Prior experience estimating and working with insurance companies is a plus.

**Responsibilities**

-   Estimate the cost of repairs, including labor and parts.
-   Prepare and submit repair cost blueprints, including labor and parts.
-   Communicate with customers, vendors, and insurance companies.
-   Review and negotiate repair costs with insurance adjusters.
-   Prepare detailed repair plans and reports.
-   Follow up with customers to schedule repairs.
-   Answer phones and provide professional customer service.
-   Manage customer expectations and CSI scores.

## Requirements

-   Strong organizational skills and attention to detail.
-   Ability to multitask and manage priorities in a busy shop environment.
-   Previous experience with estimating in a collision repair shop is a plus.
-   Basic computer skills (experience with shop management systems helpful).
-   Strong communication and customer service skills.
-   Reliable, self-motivated, and a team player.
-   Ability to earn and maintain I-Car Gold status in estimating.
-   Passionate about safe repairs by providing quality repair estimates.

## Benefits

-   Competitive hourly pay (based on experience).
-   Full-time, steady schedule — no late nights or weekends.
-   Dental insurance
-   Health insurance
-   Paid time off (PTO)
-   Professional development assistance
-   Opportunities for growth and advancement
-   Supportive, team-oriented work environment