# Client Services Manager- Dubai (UAE) -

**Company:** [LTF DESIGN & MARKETING LTD](http://jobs.workable.com/companies/fFnKmzJgh8TsY53jxahrrZ.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract
**Department:** Client Services

[Apply for this job](http://jobs.workable.com/view/1b24eb25-4b13-46c9-a6e5-6f4289ee8f27)

## Description

**Company Overview**

LTF Digital is a leading digital marketing agency specialising in the medical aesthetics industry.  We help clinics and practitioners connect with patients, build their brands, and grow their businesses through cutting-edge digital strategies. Our team is passionate about creating impactful campaigns, delivering measurable results, and fostering strong client partnerships. We offer a collaborative, dynamic, and remote-friendly work environment where your contributions will make a difference.

**Job Summary**

We’re seeking a skilled and client-focused Client Services Manager (Contractor) to serve as the key point of contact for our aesthetics clients across the UAE and UK. You’ll be responsible for the day-to-day coordination of marketing projects, maintaining client relationships, and ensuring campaign delivery stays on track. 

This is a delivery-focused, client-facing role ideal for someone with excellent organisation, communication, and problem-solving skills. You’ll work directly with internal departments (content, design, SEO, PPC) to ensure each campaign meets expectations and is delivered on time.

This is a remote contractor role, working 40 hours per week. You must be based in Dubai or the wider UAE region and eligible to invoice as an independent contractor.

**Key Responsibilities**

-   Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, goals, and expectations.
-   Project Planning & Execution: Develop detailed project plans, and timelines, and manage execution to ensure on-time and on-budget delivery.
-   Communication & Reporting: Provide regular status updates, reports, and insights to clients, keeping them informed throughout the project lifecycle.
-   Problem Solving & Issue Resolution: Anticipate potential challenges, proactively address issues, and escalate concerns when necessary.
-   Team Collaboration: Work closely with internal teams (design, content, marketing) to ensure seamless project execution and client satisfaction.
-   Continuous Improvement: Identify opportunities to optimise processes, improve client experience, and enhance service offerings.
-   Cross-Functional Service Development: Comfortable liaising with creative, content, and marketing teams to progress delivery

## Requirements

**Qualifications**

-   Experience: Minimum of 2 years of experience in client services role or FoH, account management, or a project management role. 2 x years of experience in digital marketing or the medical aesthetics industry. 
-   Project Management Skills: Proven ability to manage multiple projects simultaneously, prioritise tasks effectively, and meet deadlines.
-   Communication: Exceptional verbal and written communication skills, with the ability to tailor communication to different audiences.
-   Problem-solving: Strong problem-solving mindset with the ability to think critically and find creative solutions.
-   Adaptability: Ability to thrive in a fast-paced and dynamic environment, managing shifting priorities and client demands.
-   Client-Focus: Passionate about delivering exceptional client experiences.
-   Remote Work Proficiency: Self-motivated with the ability to manage time and projects independently in a remote environment.

**Preferred Qualifications**

-   2 years in a marketing agency environment
-   Medical Aesthetics experience 
-   Experience with CRM systems (e.g., HubSpot, ClickUp)

## Benefits

**Contract Type and Compensation**

-   Competitive Contractor rate between AED 9,000 to AED 13,500 per month, depending on experience and capability
-   Contractor (freelance/self-employed)
-   Full-time availability – 40 hours per week
-   No benefits included
-   Must have Right to Work in UAE - No Sponsorship offered