# German Speaking Customer Care for Booking Platform | Paid Relocation to Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/1bd61bf1-a07a-4d5a-845b-85d77925fa5a)

## Description

Mercier Consultancy MD invites motivated German-speaking Customer Care Representatives to join a leading Booking Platform. This is an excellent opportunity to apply your language skills and customer service expertise while experiencing the vibrant culture and lifestyle of Greece enabled by a fully paid for relocation package.

### Key Responsibilities

-   Provide exceptional customer support to German-speaking clients through phone, email, and chat.
-   Assist customers with booking inquiries, modifications, cancellations, and issue resolution.
-   Work collaboratively with internal departments to ensure customer satisfaction and seamless service delivery.
-   Maintain accurate records of customer interactions in the CRM system.
-   Identify trends in customer feedback to contribute to service improvements.
-   Stay informed about platform updates, policies, and relevant travel industry developments.

## Requirements

-   Exceptional fluency in German (both written and spoken) is mandatory.
-   A minimum English proficiency of B2 is required.
-   Previous experience in customer care, preferably within travel, booking, or hospitality sectors.
-   Strong communication and problem-solving skills with a customer-oriented approach.
-   Ability to work effectively in a dynamic and fast-paced environment.
-   Familiarity with CRM software and booking platforms is a plus.
-   Willingness and readiness to relocate to Greece with the benefit of a fully paid relocation package.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Health Insurance
-   2 Extra Salaries Per Year
-   Work in a Positive Environment
-   And many other benefits!