# Dutch Speaking End User Support Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/1c045a2c-f712-426e-9435-c20a3af5880b)

## Description

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Dutch Speaking End User Support Specialist. This position is ideal for enthusiastic individuals who are eager to provide outstanding support in a technology-focused environment. As a Dutch Speaking End User Support Specialist, you will assist Dutch-speaking clients by addressing their technical concerns and ensuring a seamless user experience.

  

### Responsibilities

-   Deliver high-quality support to end users in Dutch through various channels, including phone, email, and chat.
-   Identify, troubleshoot, and resolve technical issues related to software, hardware, and networking.
-   Provide user training and guidance on effectively using various applications and systems.
-   Accurately document all support interactions and resolutions in the ticketing system.
-   Collaborate with technical teams to escalate complex issues and suggest improvements to processes.
-   Ensure follow-up with users to confirm resolution of their issues and satisfaction with the support provided.
-   Stay informed about new technological developments to enhance service delivery.

## Requirements

-   Fluency in Dutch and English is required, with excellent verbal and written communication skills.
-   Experience in end user support or a customer service role is preferred.
-   Strong analytical and troubleshooting skills to effectively resolve technical challenges.
-   Exceptional customer service orientation and a passion for helping others.
-   Familiarity with support ticketing systems and remote assistance tools is beneficial.
-   Ability to prioritize tasks and work independently in a fast-paced environment.
-   A genuine interest in technology and a commitment to ongoing professional development.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...