# Entry Level Customer service clerk

**Company:** [Hartman Walsh Painting](https://jobs.workable.com/companies/tCtmn9NDecqFQvw1bNboYZ.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/1c46799d-9d5a-4ef0-80b9-fde966ed6fcf)

## Description

Role Overview

Entry-level customer service staff act as the main link between a company and its buyers. They fix basic problems, process orders, and make sure clients have a good experience. Many companies offer on-the-job training for this role.

Key Responsibilities

-   **Answer Inquiries:** Respond to customer questions through phone calls, emails, or live chat.
-   **Resolve Complaints:** Listen to issues, show patience, and find fair solutions for unhappy clients.
-   **Process Transactions:** Handle orders, returns, and basic billing updates.
-   **Manage Records:** Write down details of customer interactions in the company database or [CRM software](https://www.indeed.com/hire/job-description/customer-service-representative) (Customer Relationship Management).

## Requirements

Required Qualifications

-   **Education:** A high school diploma or equivalent.
-   **Communication:** Clear verbal and written speaking skills.
-   **Computer Literacy:** Basic knowledge of office software, email, and typing.
-   **Patience:** A polite attitude when handling high-pressure situations.