# Romanian-Speaking Player Support Specialist in Sofia - Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Burgas, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Romanian

[Apply for this job](http://jobs.workable.com/view/1cb6405c-dcca-45d5-977c-cefb0ba9447c)

## Description

Patrique Mercier Recruitment is excited to offer a unique opportunity for a Romanian-Speaking Player Support Specialist to join our gaming department in Sofia, Bulgaria. This role includes a fully paid relocation package, making it easier than ever to start your new career abroad!

As a Romanian-Speaking Player Support Specialist, you will provide exceptional support to Romanian-speaking players, helping them resolve inquiries, troubleshooting issues, and delivering a top-tier gaming experience. Become a vital part of a passionate and dynamic team dedicated to growing a global gaming community.

### Your Key Responsibilities

-   Provide excellent player support to Romanian-speaking users through various channels such as chat, email, and forums.
-   Effectively troubleshoot and resolve player-related issues to ensure a high level of satisfaction.
-   Collect and analyze player feedback to contribute to continuous service improvement.
-   Maintain accurate records of player interactions and support activities.
-   Collaborate with internal teams to optimize operational processes and resolve complex player concerns.
-   Help develop and implement best practices for player support services.

## Requirements

-   Fluency in Romanian is mandatory; proficiency in English is highly desirable.
-   Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Previous experience in customer support or gaming-related roles is advantageous but not required.
-   Excellent verbal and written communication skills with the ability to engage effectively with players.
-   Good problem-solving skills and a proactive approach to resolving issues.
-   Positive attitude and strong teamwork capabilities.
-   Willingness to relocate to Sofia, Bulgaria (fully sponsored relocation package provided).

## Benefits

-   Financial support during relocation
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses