# Energy Renewals Expert

**Company:** [Bionic Services Ltd](http://jobs.workable.com/companies/bGRVqm1CvPNuZdw9hCds4v.md)
**Location:** London, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** SALES AND OPERATIONS

[Apply for this job](http://jobs.workable.com/view/1cd9e85a-5d62-4e79-b968-7bbcd7a0af8c)

## Description

**Role:** Energy Renewals Expert  
**Salary:** £27,000 + OTE up to £45k  
**Location:** London (Liverpool Street)

At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance. 

We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services. 

**The Role**

As an Energy Renewals Expert, you’ll be responsible for account managing and renewing our portfolio of qualified and existing customers. Your focus will be on helping small and medium-sized businesses secure the best possible energy deals by presenting a range of tailored solutions that meet their needs. 

In this closer role, you'll: 

-   Build and nurture lasting relationships with Bionic energy customers.  

-   Identify customer needs and match them with the most suitable energy products and solutions.  

-   Search for and present the best available deals, ensuring each customer receives exceptional value.  

-   Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.  

-   Schedule and conduct follow-up calls with customers to discuss their options and next steps.  

-   Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.  

-   Confidently negotiate and close deals when they align with customer requirements.  

-   Consistently achieve daily, weekly, and monthly performance targets and KPIs.  

-   Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.  

-   Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.  

**About You** 

-   Minimum 12 months of sales experience (B2B or telesales preferred).  

-   Highly target-driven and self-motivated with a strong desire to succeed.  

-   A consultative, value-driven sales approach that prioritizes customer needs.  

-   Skilled in pitching, negotiating, and handling objections effectively.  

-   Excellent communication skills – verbal, written, and listening.  

-   Able to build rapport quickly with people from all backgrounds.  

-   Tactful, professional, and customer-focused in your approach.  

-   Punctual, focused, and committed to delivering results.  

-   Proactive, eager to learn, grow, and develop within the business.  

-   A friendly, positive team player who contributes to a great work environment.  

-   Resilient and able to perform under pressure.  

**About Bionic**

Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.  

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.  

**Benefits**

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.  

_Enhance your health & wellbeing 🌱_  

-   Private healthcare cover  

-   Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies  

-   Eyecare scheme  

_Taking time away from work 🏖️_  

-   25 days annual leave, increasing with tenure  

-   1 paid family & religious day of leave per year - following successful probation period  

-   1 paid charity volunteering day per year  

-   Option to buy/sell up to an additional 3 days leave per year  

_Family matters: for the special moments 🏠_  

-   Enhanced maternity, paternity or shared parental leave  

-   2 days off for your wedding upon joining, and up to 5 days after 2 years' service  

_Financial wellbeing 💸_  

-   Auto-enrolled salary sacrifice pension scheme   

-   Life assurance  

-   Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure  

-   Cycle to work scheme  

 _Recognition 🌟_  

-   Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success  

-   Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition   

-   Long service awards