# Danish-Speaking Cybersecurity Customer Experts - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/1e22c669-2fbd-44d6-ac7f-6ddf69d32723)

## Description

Mercier Consultancy MD is seeking Danish-Speaking Cybersecurity Customer Experts to join our team in Greece. This role offers a unique chance to work in the growing field of cybersecurity, providing expert customer support to Danish-speaking clients. Join us in delivering secure and reliable services while advancing your career in an innovative environment.

  

### Key Responsibilities

-   Provide expert-level customer support to Danish-speaking clients on cybersecurity products and services via phone, email, and chat.
-   Troubleshoot and resolve security-related issues and queries reported by customers.
-   Educate customers on cybersecurity best practices and help them understand the features of our security solutions.
-   Maintain accurate documentation of customer interactions and technical issues using CRM tools.
-   Collaborate with technical teams to escalate and resolve complex cybersecurity challenges.
-   Stay informed about the latest cybersecurity trends, threats, and solutions to provide current and effective support.

## Requirements

-   Fluency in Danish (written and spoken) is required; proficiency in English is an advantage.
-   Experience in customer support roles, ideally within cybersecurity or IT security domains.
-   Strong technical understanding of cybersecurity principles and products.
-   Excellent communication and problem-solving skills focused on customer satisfaction.
-   Ability to manage multiple tasks and work efficiently in a fast-paced environment.
-   Familiarity with CRM software and support platforms.
-   Enthusiasm for working in cybersecurity and willingness to adapt to new technologies and challenges.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...