# Inbound - Customer Service Rep - Car Dealership

**Company:** [Hire Overseas](http://jobs.workable.com/companies/cvRB9R7vtuSYbz8sUcfYEC.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Brains and Brands

[Apply for this job](http://jobs.workable.com/view/1e3c59b5-6596-4dec-a264-90a0e3e3b4d2)

## Description

We’re looking for a **full-time Service Call Center Representative** to support a **high-volume car dealership** by making outbound calls, sending texts, and following up with customers about their vehicle service needs. This is a **remote position** that follows a **US Eastern Time schedule**.

This role is fast-paced, repetitive, and requires **high-volume outbound calling (175+ calls per day)**—so be ready to stay focused, follow scripts, and grind through a structured call list daily. If you’re looking for excitement, this **isn’t it**—but if you’re hardworking, reliable, and comfortable with a **repetitive, structured workflow**, this job could be a great fit.

### **Key Responsibilities:**

-   **Make 175+ outbound calls per day** to customers regarding upcoming or overdue vehicle service.
-   **Leave voicemails and send follow-up texts and emails** to ensure customer engagement.
-   **Use dealership software** to schedule service appointments when customers respond.
-   **Follow structured daily call campaigns**, including service reminders, state inspections, and promotional offers.
-   **Accurately track and log all customer interactions** in internal systems.
-   Maintain **professional and clear communication** throughout all interactions.

### **What You Need to Succeed:**

-   **Fluent, clear English with a neutral or US-friendly accent.** (Your English must be perfect.)
-   **Previous call center experience** is highly preferred.
-   **Comfortable making repetitive, high-volume outbound calls.**
-   **Tech-savvy** and able to quickly learn new software.
-   Ability to **follow scripts and handle basic customer questions** after training.
-   **Reliable internet connection, headset, and a quiet work environment.**
-   **Availability to work full-time, Monday–Friday, US Eastern Time hours.**

### **Nice to Have (But Not Required):**

-   Experience working with a **car dealership or vehicle service-related role.(High chance in landing this role)**
-   Familiarity with **CRM or power dialer tools** like Aircall, Podio, GoTo, etc.

This job requires **discipline, consistency, and focus**

### **Why Join Us?**

-   Fully remote role with flexible working hours.
-   Competitive compensation and room for professional growth.

### **How to Apply**

1.  Record a 1–2 minute Loom video introducing yourself and explaining your relevant experience
2.  Attach your resume and portfolio (if applicable).